Client Services Associate - 12month FTC

Davy is a trusted market leader in wealth management and capital markets, building rewarding relationships that last. Our vision is to be the financial services partner most trusted by our clients and most admired for our people. We are committed to delivering world-class outcomes for our clients – whether they are individuals, businesses or institutions.

Developing our people is our priority and we are committed to embracing diversity in all its forms recognising that the breadth of thought, perspective and experience that emerges from a diverse workforce is essential to deliver on our core values.

Our city centre location, free access to our onsite gym and fitness studio, and impressive social calendar are just some of the unique benefits our employees enjoy while working at Davy. Performance related bonuses, generous pension contributions and investment in your further education demonstrate the value we place in developing and rewarding our staff.

We are over 800 people, managing €16bn+ of our client assets, with offices in Dublin, Cork, Galway, Belfast and London.

A position has arisen for a Client Service Associate within Client Services.

Key Responsibilities

• Ensuring that the stock database is updated and maintained in line with pricing policy & MiFID 2 requirements
• Liaising with various pricing providers & organising quarterly reviews with our pricing vendor
• Monitoring and reconciliation of third party data feeds to ensure integrity of internal records are maintained
• Ensure any corporate events impacting holding are accurately reflected on internal systems
• Management and reporting of any trail payments received in accordance on relevant investments
• Monitoring and management of trading restriction flags on internal systems to prevent incorrect trading
• Review of any regulatory reporting as directed to ensure compliance.
• Monitoring and review of fees applied to client accounts
• Monitoring and managing trading and settlement processes relating to new business activity
• Ensuring compliance with the relevant rules and legislation governing the custody and settlement of client assets
• Ensuring all queries are investigated and escalated in an accurate and timely manner
• Liaise with other departmental teams to ensure the accuracy of Valuations produced
• Interpretation and validity checking of data in relation to product costs and charges

Requirements

• A minimum 1-2 years’ experience in the financial services sector;
• Good communication skills, both verbal and written
• Confidence in dealing with peers and other teams.
• Problem solving skills
• Accuracy and attention to detail
• Experience of successfully working to tight deadlines
• Strong processing skills and an eye for detail
• A proven record as a strong team player
• A record of providing excellent customer service
• Proficient with MS Excel, MS Word and MS Outlook.
• Highly motivated and progressive with constant desire to improve efficiency

Davy is an equal opportunities employer and we are committed to fostering an inclusive workplace. We value diversity both in background and in experience. You might not meet all of the requirements outlined in the above job description, but we would still like to hear from you. We review all applications received.

Davy Group is a member of the Bank of Ireland Group.