Senior People & Talent (HR) Generalist

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**Current WGU employees must submit their internal application before 10/15/2024 to be considered for the position. ​ **

The Senior People & Talent Generalist is responsible for performing People & Talent related duties on a professional level and works closely with People & Talent Business Partners and management in supporting leaders and employees. This position carries out administrative and strategic responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, and employment law compliance.

Essential Functions and Responsibilities:

• Under the direction of a Business Partner may directly support a client group and/or take on less complex employee relations cases.

• Coach managers & leaders on effective performance management.

• Consult and coach employees and managers on employee relations matters including University policy interpretation, job performance and corrective action while providing solution-oriented recommendations and support.

• Administers various People & Talent plans, projects, and procedures; assists in the development and implementation of employee policies and procedures; prepares and maintains the employee handbook and the policies and procedures manual.

• Recommends new approaches, policies, and procedures to continually improve efficiency of the department, services performed, and enhance the employee experience.

• Analyze data to identify trends - develop solutions to address business issues and challenges.

• Participates in developing department goals, objectives, and systems.

• Assists in evaluation of reports, decisions, and results of department in relation to established goals.

• Works closely with Business Partners and leadership to track and analyze incoming inquiries and investigations and recommend and develop consistent practices and action plans.

• Provides exceptional support to an assigned team of Business Partners.

• Raise questions, concerns and recommend potential solutions to any performance management issues to assure effective People & Talent implementation and ongoing improvement of processes.

• Represents Business Partner Team with ongoing support in project-based teams to support the overall P&T strategy.

• Facilitates support for onboarding new leaders introducing university philosophy and culture.

• Maintains human resource information system records and compiles reports from the HCM.

• Maintains compliance with federal, state, and local employment and benefits laws and regulations.

• Collaborates with all People & Talent subject matter experts to support the business collectively.

• May act as mentor to P&T Specialist or P&T Generalist l.

• Performs other related duties as assigned.

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills – ability to articulate and influence.

• Ability to establish presence and credibility quickly – to become a trusted resource to employees.

• Exceptional business knowledge of HR related laws, regulations and practices including EEOC, ADA, DOL, FMLA, etc.

• Ability to make recommendations to effectively resolve problems or issues, by using sound judgment consistent with applicable laws and philosophies and practices.

• Ability to maintain a level of confidentiality with all interactions and work products.

• Demonstrated ability to apply data management and analysis tools in researching and analyzing various types of data.

• Ability to observe, understand and interpret ambiguous issues and apply critical thinking strategies to find solutions.

• Ability to coach employees objectively and effectively through complex, difficult, and emotional is