Program Manager, Specialization CoE

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Job Category

Program & Project Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Program Management Manager will own and drive key initiatives for our new products - Data cloud and AI - with a primary focus on leveraging data and analytics to inform strategy, drive decision-making, and accelerate the execution of critical projects. This role will ensure that data-driven insights, dashboards, and analytics are at the forefront of the CoE’s decision-making processes, enabling better outcomes across the organization. Their primary focus will be executing key initiatves for Data cloud , AI through the year .
The individual will partner with Sales Executives, Product Executives, and other key stakeholders across Salesforce to develop and execute strategies that align with organizational goals. In this capacity, the individual will lead cross-functional initiatives to improve operational effectiveness, align teams, and drive performance at scale. The role will also be responsible for creating dashboards and reporting tools that track progress, measure success, and identify opportunities for optimization.
Key Responsibilities:

• Program Management Leadership: Lead the end-to-end execution of global programs, ensuring alignment with key objectives and milestones. Develop comprehensive program plans, tracking systems, and reporting tools to ensure transparency.
• Cross-Functional Relationship Building: Build strong, collaborative relationships with senior executives, stakeholders, and cross-functional teams. Foster a culture of transparency, accountability, and continuous learning. Partner with Solutions, Product, Sales, Marketing, Sales Strategy, Enablement, and other functional leaders to define key metrics and deliverables. Align teams on strategy and priorities to drive successful outcomes.
• Drive Strategy and Innovation: Leverage data and analytics to continuously refine and adapt strategies.
• Create Analytics Dashboards for ContinuousContinus Improvement: Develop and maintain data-driven dashboards that track the performance of key initiatives, identify trends, and provide actionable insights for senior leadership. Leverage analytics to support strategic decision-making and optimize resource allocation

Skills & Expertise Required:

• Program Management Experience: Demonstrated track record of managing large, cross-functional, data-driven programs. Ability to oversee complex projects from conception to execution, ensuring alignment with organizational objectives.Highly organized with the ability to manage multiple priorities simultaneously.
• Strategic Leadership: Experience working closely with senior leadership to define and execute strategic initiatives. Ability to balance long-term vision with short-term priorities and drive execution at scale. Exceptional ability to present data and insights in a clear and compelling manner to senior executives and key stakeholders.
• Collaboration and Stakeholder Management: Excellent interpersonal and communication skills with a proven ability to work across functions and geographies. Skilled at managing and influencing stakeholders at all levels, acting as a connector between technical and non-technical stakeholders
• Strong Analytics and Data-Driven Decision-Making: Proven experience using analytics, data visualization, and dashboard tools (e.g., Tableau, Power BI) to drive business strategy, measure performance, and optimize processes. Ability to assess complex data and distill it into actionable insights that inform strategy and decision-making.
• Proactive and Results-Oriented: Self-motivated, resourceful, and focused on delivering results. Comfortable taking initiative and leading new projects with an entrepreneurial mindset.

Scope of the Role:

• Coordinate internal resources for the flawless execution of data-driven projects and programs.
• Ensure