Senior Manager, FlightSense Program Management (Hybrid)

Date Posted:

2025-11-26

Country:

United States of America

Location:

HNC04: Headquarters - Charlotte Aero 2730 West Tyvola Road, Charlotte, NC, 28217 USA

Position Role Type:

Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

Security Clearance:

None/Not Required

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. 

The Senior Manager, FlightSense™ Program Management owns the execution of the FlightSense™ agreement with the customer and is the main focal both internally and externally.  This includes building and maintaining strong relationships with the customer and ensuring Collins Aerospace delivers to the contractual, financial, and operational performance of the program.

What You Will Do

• Central single point of contact for the contract both externally to the customer and internally with aftermarket team (Repair, Technical, Finance, Management).

• Track overall Customer Support Level (CSL) to the customer for the FlightSense contract, in addition to all Collins commercial repairs.

• May include connecting with specific sites to ensure recovery plans executed and are realistic in terms of recovery to CSL requirements.

• Own the overall Estimate At Completion (EAC) financial performance for adherence to original business plan.

• Review monthly/quarterly cost data, reliability trends, effects of improvement activities and customer fleet/flying projections to update future forecast model predictions in EAC financial model.

• Lead any performance penalty or contractual alignment discussions, internally as well as with the customer.

• Support customer technical review discussions, with guidance from the Collins product owners, to agree on service bulletin incorporation, chargeable quote disputes and other items.

• Travel to visit customers - 20%

Qualifications You Must Have

• Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience

Qualifications We Prefer

• Experience leveraging strong financial acumen and / or experience with financial modeling.

• Experience with conflict / issue resolution on difficult problems.

• Experience with commercial airframe components.

What We Offer

Some of our competitive benefits package includes:   

• Medical, dental, and vision insurance  

• Three weeks of vacation for newly hired employees  

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option  

• Tuition reimbursement program 

• Student Loan Repayment Program  

• Life insurance and disability coverage  

• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection 

• Birth, adoption, parental leave benefits 

• Ovia Health, fertility, and family planning  

• Adoption Assistance           

• Autism Benefit  

• Employee Assistance Plan, including up to 10 free counseling sessions  

• Healthy You Incentives, wellness rewards program 

• Doctor on Demand, virtual doctor visits  

• Bright Horizons, child and elder care services 

• Teladoc Medical Experts, second opinion program  

• And more!  

Learn More & Apply Now!

We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation