Senior Cyber Incident Event Manager
Capital OneAbout the role
Capital One’s cyber incident and event management team supports the rapid and effective response to high impact cyber security events affecting Capital One owned and managed technology assets.
The associate in this role is within the Capital One cyber security operations center. When cyber incidents occur, the associate in this role will lead and coordinate response activities to ensure effective remediation. This is an operational role which may include occasional non-standard working hours.
Responsibilities:
Execute day-to-day incident management operations
Use technology infrastructure and operational processes to enable a more effective incident management process
Develop and distribute executive-level summaries of cyber incidents which impact Capital One assets
Communicate technical cyber threat & incident response operations information across the company, to include the CISO and CIO
Verify work is properly documented in the system of record
Engage with associates across the Capital One enterprise
Identify and track incident management performance measures to provide relevant performance trends over time
Define quantifiable Key Performance Indicators (KPIs) to measure efficiency and success of Incident Response team activities
Automate the production of interval based reports which provide KPI metrics
Coordinate with various teams in clarifying security risks, roles and responsibilities related to ongoing Incident Response cases
Provide support to operational and cybersecurity strategy development
Maintain updated knowledge of best practices in cyber operations and incident response processes to identify and recommend new technologies or processes with the potential to enhance operations
Develop, follow, and maintain playbooks which enable consistent work
Identify and enhance processes where automation has the potential to improve efficiency
Lead, mentor, and assist team members in their day-to-day execution
Basic Qualifications:
High School Diploma, GED or Equivalent Certification
At least 4 years of experience in cyber security or information technology
At least 3 years of experience in cyber security operations
Preferred Qualifications:
3+ years of experience performing in a role which requires very strong communication skills with the ability to manage responsibilities across multiple areas and projects
2+ years of experience with emergency management (NIMS/ICS)
2+ years of experience analyzing information and data
2+ years of experience with technical troubleshooting
2+ years of experience with process management
2+ years of experience with public cloud environments (AWS, Azure, GCP)
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $175,800 - $200,700 for Manager, Cyber Technical
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance baseApply for this role
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