Business Support Administrator

Microsoft Dynamics 365 is a suite of easy-to-learn and easy-to-use business solutions tailored to any market, designed for any business size, and dedicated to growing business through happy customers. The Customer Experience Applications (CXA) Team delivers business applications for Connected Customer Care for Contact Centers! We are building the next generation of our applications running on Azure that pull together Dynamics 365, Office 365 and a number of other Microsoft cloud services to deliver high value, complete, and predictive application scenarios across all devices and form factors. 

We are looking for a Business Support Administrator to join our team.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

• Calendar management with attention to details, accuracy, timeliness, conflict resolution and alignment to the leader’s priorities and commitments 

• Planning and coordination of complex domestic and international travel itinerary 

• Timely and accurate reconciliation of expenses 

• Develop time management best practices to help managers meet business objectives. 

• Work in partnership with all CXA Business Administrators 

• Coordination and logistical support for onsite and offsite meetings/events including All Hands, Morale Events, Team Training and Leadership Offsites 

• Assist with headcount management, org chart maintenance and distribution and security group ownership and management 

• Team support including space management, office moves, new hire set up and onboarding and procurement of equipment and supplies 

• Ensure compliance with administrative operations policies and procedures. 

• Pro-actively participate as a member of the team, including any special projects as requested by the lead administrator. 

• Other administrative tasks as required 

• Embody our Culture  &  Values  

Qualifications

Required Qualifications:

• 2+ years Administrative, Business Support, and/or customer service experience.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: 
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Business Support ATR-C - The typical base pay range for this role across the U.S. is USD $23.56 - $41.68 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $34.71 - $48.22 per hour.

Certain roles may be eligible for benefits and other compensa