Sr. Manager, Sales Training

Job Function Summary
The Sales Training Manager is responsible for supporting the US Chronic Care sales and marketing initiatives through the design, coordination, and delivery of ongoing training programs for new hire and existing sales professionals.  Curriculum includes sales skills, product knowledge, business acumen, clinical knowledge, and professional development.  In addition to leading a team, this role also serves as a hands-on trainer, actively facilitating sessions and modeling effective techniques.

Major Areas of Accountability

 

Lead and Develop Sales Training Team

 

• Leads team of sales trainers that are responsible for overall training strategy for the US, Service teams, Comfort Medical, Continence Care, Bowel Care and Ostomy Care field positions. This team is responsible for design, coordination, and delivery of ongoing training programs for new hire and existing sales professionals.
• Elevate the sales training team to build competencies in adult learning, training of sales skills, use of technology, and alternative training approaches.
• Coach and develop individuals in the sales training team.
• Ensure collaboration and a cohesive work environment between sales training, clinical, sales and marketing.
• Collaborate with Global colleagues to incorporate tools and best practices into US programs.  

 

Lead and Deliver Sales Training and Development Initiatives Across all Business Areas

 

• Leads team that is responsible for coordinating training logistics, including but not limited to: managing multiple stakeholders, managing master training schedule, travel and event space considerations.
• Responsible for program budgets, tracking and evaluation of educational impact and measurements of learning adoption. Responsible for obtaining feedback on training programs and implementing appropriate improvements.
• Collaborates with local sales management and global sales excellence project teams to develop and assess training curriculum, delivery approaches and overall training effectiveness.
• Deploy best in class and innovative training methods that combine in-person, virtual, group based and 1-1 formats to ensure dynamic and results driven approach.
• Drive collaboration with and lead execution of sales training courses that include the participation of Field Sales Trainers, Clinical Specialists, Sales Leaders, and Marketing.
• Collaborates with local sales management project teams to determine sales training needs, develop, and assess training curriculum, delivery approaches, coaching and overall training effectiveness.
• Delivers training based on GPS 360 framework
• Identifies areas of need for sales training and helps design and deliver at various sales meetings.
• Other job duties and projects as assigned by Senior Leadership.

 

Competencies Assessments

 

• Develop and coordinate assessments of the competencies of our sales teams to identify gaps/opportunities and increase skills and capabilities across the sales teams.
• Monitor, evaluate, and/or support creation of ongoing assessments to proactively identify future skill requirements based on ever changing environments.
• Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.

 

Basic Qualifications

• Bachelor’s degree
• 10+ years’ experience developing and implementing sales training programs in the healthcare field.
• Willingness and ability to travel (25-40%), such as quarterly field visits and occasional global travel.
• Minimum 3 years leading teams

 

Preferred Qualifications

• Strong verbal and written communication skills with ability to effectively communicate at multiple levels in the organization.
• Demonstrated ability to execute and plan at tactical level.
• Knowledge of adult and sustained learning principles.
• Ability to identify and analyze organizational and sales training needs.
• Ability to demonstrate leadership