Donor Relations Director Silicon Valley

DUTIES AND RESPONSIBILITIES:

Fundraising & Donor Development

• Develop and manage relationships with assigned donors.
• Maintain a caseload of approximately 150 relationally qualified donors.
• Develop donor plans aligned with territorial benchmarks and metrics, including per-donor fundraising goals and strategies for gifts of $3,000 and higher.
• Engage in face-to-face donor meetings, presentations, and proposal development.
• Collaborate with the Development Team, and other teams, to coordinate fundraising efforts.
• Coordinate with divisional staff in identifying Planned Gifts, as applicable.

Strategy & Planning

• Understand the funding needs for the region, including existing and expanded operations.
• Coordinate development efforts with Corps Officers, Regional Leadership, Divisional Development Department and contracted fundraising firms.
• Regularly update leadership on fundraising progress and challenges.

Community Engagement & Advocacy

• In cooperation with local unit(s), represent The Salvation Army at regional events, conferences, and networking opportunities.
• Develop partnerships with community leaders, board members, and volunteers.
• Consult with leadership to align strategies with organizational priorities and address challenges.

Operational & Administrative Responsibilities

• Document all donor/funder interactions in the CRM, following established practices or policies.
• Prepare reports on fundraising activities, donor engagement, and revenue projections.
• Attend board meetings as a guest, when requested, to learn about programs and development goals.
• Maintain communication and cooperation between the Development Department and other local departments.
• Participate in professional training, meetings, and development opportunities.
• Carry out office and computer-related tasks to fulfill the position goals.
• Ensure compliance with Salvation Army Policies, ethical standards, and legal regulations.
• Other duties as assigned.

 EDUCATION AND EXPERIENCE:

• Bachelor’s degree or comparable experience
• Minimum two years in non-profit fundraising
• Excellent written and oral communication skills
• Strong relationship management and customer service skills
• Ability to travel regionally and occasionally work evenings and weekends
• Proficient in Microsoft products and online resources for internet research
• Experience managing a portfolio and direct solicitation
• Comfortable with direct donor interaction and major financial commitments
• Highly organized with ability to manage multiple projects independently
• Familiarity with fundraising and workplace ethics
• Adaptable and flexible in changing job situations
• Goal-oriented and able to meet/exceed expectations
• Discrete with confidential information
• Detail-oriented with focus on quality and accuracy
• Ability to build positive relationships with diverse individuals
• Support and promote The Salvation Army’s mission and values
• Valid Driver’s License and willingness to travel regularly

Preferred Experience:

• Experience in nonprofit organizations, particularly social services or human rights
• Knowledge of planned giving, capital campaigns, and grant writing

 SKILLS AND ABILITIES:

• Effective interpersonal, conversational, and presentation skills, demonstrating professional maturity, emotional intelligence, situational awareness, excellent writing abilities, and strong case development and gift solicitation skills.
• A leader who enjoys problem-solving, thinks strategically and creatively is goal-oriented, and takes initiative with good follow-through.
• An strong manager who demonstrates a strategic mindset, balancing attention to analysis, details, and metrics with higher-level goal-setting and planning, without micro-managing.
• A fundraiser who is comfortable with direct leadership donor and volunteer interactions, who models good stewardship communication practices, and who is able to effectively ask, lead the gift conversation, network for connections, facilitate a team approach, and rally others who can open doors
• A team leader, able to check ego at the door, with an ability to effectively motivate staff, officer leaders, and key volunteers to collaborate for the successful achievement of department and organizational goals
• Willingness and ability to travel regularly throughout the Division.
• Ability to work extended hours during busy times, occasional weekends and some holiday