Associate - SBA Business Development

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This role supports the sales team by helping qualify leads, prepare SBA loan materials, and ensure prospects move smoothly through the pipeline. This role focuses on client outreach, organization, and administrative support to help the salesperson close more SBA-related opportunities. Plays an integral role on the SBA Lending Team working directly with Business Development Officers, Underwriters, Credit Officers, Closers, and others to gather required documentation and analyze new SBA loan opportunities.

Responsibilities

• Client and Sales Support • Support the salesperson by managing inbound leads, conducting initial client intake, and qualifying prospects. Coordinate meetings, follow-ups, and communications with team members (sales, underwriting, closing, etc.) Maintain CRM records, track pipeline activity, and prepare sales reports. • Develop strong working relationships with BDOs, Underwriters, Credit Officers, Closers, and other internal teammates. Communicate with team members and clients regarding issues or details that need to be addressed or changed throughout the loan process. • Contribute to the overall success of the SBA Lending team in surpassing expectations and goals.
• Loan Application and Documentation • Assist in gathering, organizing, and reviewing documents needed for SBA loan applications (7(a), USDA, 504, etc.). Provide instruction and assistance to clients during the initial SBA loan application process, emphasizing accurate completion of documents and introduction to loan processing software. • Ensure client files meet SBA standards and help keep applications moving on schedule. Ensure loan application packages are in complete compliance with SBA guidelines. • Order pre-underwriting and prequalification government-required reports (e.g., OFAC, CAIVRS, SAM).
• Credit Analysis and Underwriting Support • Preliminary assessment of new loan opportunities. Spreading and initial analysis of financial statements, projections, and business plans. • Assess SBA and USDA eligibility and maintain thorough understanding of SBA SOP and USDA Regulations & Guidelines. • Assist Government Guaranteed Lenders (GGL) BDOs and GGL Underwriters in preparing loan packages for credit underwriting. • Complete vetting and credit memos to effectively communicate guarantor background, borrower business details, and other information aiding review, underwriting, and approval processes.
• Appraisal, Valuation, and Compliance • Manage the appraisal process for all new credits (coordinate with borrowers, order appraisals, monitor status, etc.). Order and review site inspections. Order and track business valuations, providing pertinent information and documents to vendors. • Ensure compliance with internal bank credit policy and external regulatory requirements.
• Training, Process Improvement, and Regulatory Updates • Attend SBA and USDA training to stay current on government-guaranteed lending regulations. • Work with the SBA Lending team to devise and execute new processes and procedures that contribute to continuous process improvement in SBA loan origination.

 

Qualifications

Education

High School Diploma or equivalent. Specialty: general studies. (Required)

Bachelor's Degree or the equivalent experience. Specialty: business, finance, marketing or related. (Preferred)

Experience

5 or more years experience in sales support, lending support, or customer service. (Required)

3 or more years SBA Lending support or underwriting experience. (Preferred)

Knowledge, Skills, and Abilities

• Strong organizational and communication skills (Required)
• Ability to manage multiple tasks with accuracy and attention to detail (Required)
• Proactive support mindset (Required)
• Excellent written and verbal communication skills (Required)
• Excellent interpersonal skills. (Required)
• Proficient with Excel – knowledge of basic excel modeling and formulas – as well as other standard Microsoft products. (Required)
• Knowledge of standard banking applications such as financial spreading software (Preferred)

 

 Other Duties as Assigned by Manager

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, unde