Sr. Risk Reporting & Oversight Analyst, Experian Consumer Services (remote)

Company Description

About us, but we’ll be brief

     Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

    This position will be supporting the Experian Consumer Services - a passionate and innovative team with a mission to provide Financial Power to All™. Our portfolio offers credit education and identity protection solutions to consumers and helps businesses manage the impact of a data breach.

Job Description

 The primary focus of the Risk Reporting and Oversight Analyst is to coordinate all aspects of reporting of risk related activity, oversight and issue management. You will be responsible for providing accurate and timely risk reporting, coordination of issue management activities, and vendor oversight for Experian Consumer Services programs.

    This will include maintaining risk reporting as well as creating new reports for risk-based oversight of new products and features in the financial services and financial technologies space. It also includes providing vendor oversight risk considerations and issue management activities, with a focus on excellence in risk and issue reporting and documentation.

What you’ll be doing

• Create and maintain reports focused on Key Risk Indicators (KRIs) using proprietary vendor software and Tableau
• Analyze data for trending and for exceeding thresholds
• Focus on automation of reporting with cross-functional reporting team
• Provide day-to-day analytical capabilities for the governance / oversight team
• Trend analysis
• Key Risk Indicators
• Metric reporting to support understanding of compliance with regulatory requirements
• Report on trending on a monthly basis to oversight team
• Perform issue management activities, including tracking of potential issues, issue escalation and remediation, issue reporting in the Archer GRC system of record according to policy, and ensuring accurate and consistent classification of issues     
• Coordinate risk-based vendor oversight activities, including reporting, trending, and metrics of vendor managed activities to be shared with oversight and governance teams and key business stakeholders as needed 
• Collaborate cross-team to further develop metrics for changing product line
• Maintain the document repository located in a web-based SharePoint site
• Create and maintain agendas and minutes for partner reviews and oversight meetings
• Develop strong, collaborative relationships with key internal and external partners to strategically develop, implement and optimize reporting designed to mitigate regulatory, reputational, and financial risk
• Assist with the completion of special projects and initiatives
• Support the other risk functions of the governance / oversight team as needed
• Represent governance / oversight team in respect to vendor reporting and risk oversight
• Document all aspects of reporting and vendor risk interactions

Qualifications

What your background looks like

• Progressive experience with a result oriented, growth company, in consumer financial services and financial technologies products
• Experience in a highly regulated field in a risk management role (example: financial services and financial technologies) (5-8 years)
• Experience in leading large, complex programs, with the ability to help oversee third-party partners obligations
• Strong computer and MS Office skills, to include experience with SharePoint site administration
• Detail oriented, execution-oriented self-starter adept at multi-tasking and providing deliverables within the expected timeframe
• Experience and demonstrated track record in risk reduction/fraud operations, process optimization, and customer experience with a validated history of balancing risk/fraud and consumer experience needs
• Strong ability to analyze, summarize, and communicate findings and issues drawn from facts and apply complex legal and regulatory requirements in a technically competent manner
• Working knowledge of Tableau or other data visualization tools
• Working knowledge of Archer GRC is a plus
• Hands on experience writing SQL queries is a plus
• Strong documentation and organizational skills
• Strong communication skills, high degree of personal excellence
• Team player and individual contributor
• Ability to work well w