Job Posting Title:

Sr Mgr, Software Engineering

Req ID:

10155944

Job Description:

At Disney Experiences Technology, our team creates world-class immersive and digital experiences for the Company’s vacation brands, Disney’s Parks and Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The Disney Experiences Technology team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey, Disney! 

Our team delivers large-scale, data-driven initiatives that enable business insight, operational efficiency, and enterprise-wide value across Disney Experiences. The DX Transformation Delivery Management Organization (DMO) partners closely with Business Functional Teams, Product, Engineering, Architecture, and Technology leaders to execute complex, initiatives that accelerate value by enabling data analytics and AI-ready capabilities at scale.

The Senior Manager, AI Delivery Execution sits at the leading edge of the DX Technology Transformation team, responsible for embedding AI and automation into every transformation initiative to drive scaled, compounding value over time. They will identify high-impact opportunities, building business cases, designing solutions, and driving execution through to production fully integrated into the platforms, processes, and workflows that power the DX segment. The role requires deep technical expertise in AI and automation, a strong focus on measurable outcomes, and the leadership presence to influence senior stakeholders, drive adoption, and build a high-performing team that consistently delivers at the edge of what’s possible.

• Define and own the AI and automation strategy, prioritizing and delivering use cases aligned to business goals while leading end‑to‑end execution—from definition and design through engineering, testing, integration, and production deployment within transformation programs.
• Design reusable AI and automation accelerators — patterns, frameworks, and components — that can be deployed across multiple DX businesses, functions, and programs, compounding value at the segment level.
• Partner with technology teams to align on AI capability roadmaps, data readiness requirements, and the governance model for AI tools built on the centralized data platform.
• Establish delivery standards for AI and automation engineering — including solution design, model governance, testing rigor, deployment reliability, and production monitoring — ensuring quality and sustainability at scale.
• Accountabile for engineering quality, technical standards, and scalable solution delivery
• Lead, manage, and develop a high-performing team, providing clarity of direction, technical mentorship, and accountability for delivery excellence.
• Serve as a trusted strategic partner to senior business leaders across Finance, HR, and other functional areas — helping them understand what AI can and cannot do, building realistic expectations, and co-designing solutions that drive adoption and lasting value.
• Communicate AI and automation strategy, progress, and outcomes to executive audiences — including Directors, VPs, and SVPs — through clear, business-grounded narratives that connect technical work to segment-level value.

• 10+ years of experience in AI, machine learning, data engineering, or automation, with at least 3 years in a leadership role managing technical teams in an enterprise environment.
• Proven delivery record taking AI and automation capabilities from concept through production in complex, matrixed organizations — with demonstrated, measurable business outcomes.
• Deep technical fluency in applied AI/ML — including large language models, generative AI, agentic workflows, machine learning pipelines, and enterprise automation patterns (RPA, workflow orchestration, intelligent process automation).
• Strong business value orientation: the ability to translate technical AI capability into a clear business case, quantify potential value, and track realized outcomes against that case post-deployment.
• Experience designing and deploying reusable AI/automation fra