Operations Supervisor - Transportation (Supply Chain/Logistics)

Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation?

 

Do you have a proven ability to supervise processes as well as activities and tasks?

 

Do have a demonstrated ability and desire to succeed, grow, learn, and apply new skills?

 

Do you a have proven record to motivate, engage, coach, and communicate with team members?

 

Do you have a demonstrated ability to drive process improvement and lead change?

 

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking a candidate to supervise drivers at one of our locations. 

 

The Operations Supervisor provides directions at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.

 

***High-level responsibilities*** Looking for Transportation Operations Supervisor professional and strong leadership skills with excellent communication skills to interact with all levels of associates within the organization. Self-motivated, with the ability to make decisions in the moment. Heavy interaction with customers within the facility. Previous proven experience coaching, training, incident investigating, and developing cdl class A drivers and multi-level team. Previous metrics experience (Example- Safety, On-time Delivery and HOS monitoring). Strong leadership skills with DOT regulations knowledge and experience. Must be a self-starter, interpersonal, professional, and approach as a team player Strong sense of urgency/responsiveness/attention to detail is needed in the ideal fit. The Operations Supervisor provides leadership to leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives. 

-Work Schedule:  Shift – Monday – Friday - 3 pm - 1 am (Flexibility working short staffed/peak season, based on the business needs) 

- Salary range – $56,200 - $74,500

- Benefits: Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit https://penske.jobs/benefits/ 
 

Position Summary:  

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives.  Supervises most processes directly including people, systems, customer needs, equipment, etc.workforce and equipment scheduling.  Responsible for performance management of direct reports. making corrective action and disciplinary decisions up to written warning level.  Involved in the hiring process and customer meetings as necessary.  In this role, Operations Supervisors will be bonus eligible based on their performance and location performance. Operations Supervisor could earn up to 12% of their base for Max Performance.

 

Major Responsibilities:

  

People

- Establish and ensure that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives

- Establish and sustain that performance standards are communicated that are specific and measurable 

- Interview hourly associates and provide recommendations for hire 

- Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates  

- Motivate and engage associates by focusing on team accomplishments and recognition

 

Operations

- Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control 

- Conduct team meetings

- Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training

- Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift  

- Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct except