District Manager - Arizona

Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep. We are guided by our purpose – improving lives by personalizing sleep. This is exemplified through our 3,000+ purpose-driven team members who passionately innovate to drive value creation through our fully integrated business model, owning the process from start to finish, and care at every step.

At Sleep Number, you’ll be part of a team redefining what’s possible in sleep, health, and wellness. Backed by world-class research and continued innovation, we create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers’ changing needs, night after night, year after year. Our people thrive in a culture where purpose, innovation, and customer experience drive every decision. Join us and help shape the future of sleep wellness.

Job Summary    

The District Manager (DM) is a senior field leader responsible for delivering sustained sales, profit, and market share growth across a multi‑store district while ensuring exceptional customer experience and operational excellence. This role is based out of the Phoenix, AZ area. This role serves as the critical link between enterprise and regional strategy and store level execution; translating priorities into disciplined action through strong store leadership, clear accountability, and consistent coaching.

The District Manager operates with a strong ownership and urgency mindset, accountable for district outcomes while leading through inspection, coaching and follow-through rather than direct store-level execution. The District Manager builds leadership capability and execution discipline to deliver results consistently and at pace through others. Success in this role is measured not only by performance, but by the strength, consistency, and sustainability of the district’s business over time.

Primary Duties and Responsibilities (10+% of time spent)

The following are essential functions of the position:

District Results & Performance 40%

• Own district‑level performance outcomes, including revenue, profitability drivers, and key operating metrics with clear accountability for results and speed of improvement (e.g., sales plan, conversion, units, audit results, staffing effectiveness).
• Deliver sales growth and increased conversion, leveraging lead management and customer relationship management (CRM) systems, data and technology.
• Inspect and reinforce execution of pricing, promotional, and discount strategies in support of margin and top-line performance.
• Ensure every store delivers a differentiated, high-quality customer experience, reflected in customer satisfaction and sales outcomes.

Talent Leadership & Development 30%

• Attract, select, onboard, and develop high‑caliber Store Managers, ensuring strong bench strength and succession readiness across the district.
• Hold leaders accountable for talent outcomes, including hiring quality, engagement, retention, and team performance development with timely follow-up when expectations are not met.
• Build a culture of continuous learning and growth mindset, embedding feedback, coaching, and development into daily leadership practices.
• Role‑model inclusive leadership behaviors and ensure equitable talent practices across hiring, development, and advancement.

Field Leadership & Execution 20%

• Translate regional and enterprise priorities into clear expectations, non-negotiable standards and measurable outcomes for Store Managers.
• Lead through disciplined inspection and follow-up, using regular in‑store presence, performance reviews, and data to identify gaps and reinforce expectations.
• Drive consistent execution by holding Store Managers accountable for results and behaviors, addressing missed commitments quickly and directly.
• Reinforce selling excellence and customer experience through observation, real-time coaching, and skill development, without stepping into store‑level execution or problem-solving on behalf of store leaders.
• Model and reinforce disciplined leadership routines, ensuring priorities are executed, commitments are followed up on, and execution gaps are addressed with urgency, focus, and consistency across the district.

Cross-Functional Leadership & Partnership 10%

• Build strong, trust‑based relationships with cross‑functional partners (HR, Sales Enablement & Evolution, Learning & Development, Marketing, Real Estate, etc.) to remove barriers and improve execution.
• Operate with an enterpris