Business Office Manager

At Marsh's Edge we are proud to be recognized as a Great Place to Work®, and we believe that our success begins with one simple principle: People First. We are a luxury senior living company that is driven by compassion, respect, and the dedication to making every interaction meaningful. Our culture fosters growth, teamwork, and a genuine commitment to enriching the lives of our residents and our team members. If you are passionate about providing exceptional care in an environment where you’re valued and supported, we invite you to be part of a company that truly puts people at the heart of everything we do. Come join us and be a part of something extraordinary! Now accepting applications for a Business Office Manager.

 

POSITION SUMMARY: This position is the principal point of contact regarding all business matters. This position is also the principal point of contact with the management company regarding all the administrative business aspects of the community which includes accounting, budgeting, financial reporting, and accounting support.  

ESSENTIAL FUNCTIONS:

• Responsible for the recruiting of candidates to ensure proper coverage in all departments.
• Insures forward motion of candidates as they progress through the ATS system.
• Communicate with Home Office daily/weekly basis recruitment needs for the community.
• Calls and pre-screen applicants to source for qualifications of candidates for open positions.
• Submits resumes/applications to hiring managers to schedule face-to-face interviews.
• Oversees setting up pre-employment screens, including background check(s), drug testing, PPD and health screenings. I-9 documentation
• Oversees new employment offer letter.
• Creates and maintains all team member files with required information while maintaining confidentiality.
• Creates Paylocity account for all employees
• Schedules, facilitates, and participates in new employee orientations.
• Uniform ordering for all employees
• Identifies training needs of Department Head level team members to expand these individual’s skill set and knowledge base.
• This position does participate in the Manager on Duty program that will require you to work at the community for a pre-determined period of time over the weekend.
• Serves on special projects and assignments outside of his/her own community to support other communities or the broader portfolio.
• Creates and maintains all resident files with required information while maintaining confidentiality.
• Serves as liaison with third party vendors; establishes and maintains all vendor files.
• Processes and/or oversees Accounts Receivable by invoicing customers, posting payment of invoices, and tracking non-routine and miscellaneous services for which Team Members, residents or vendors should be billed or credited.
• Accounts for all petty cash transactions and reimbursements.
• Assists in keeping all departments in line with budget.
• Maintains data related to Entrance Fee tracking, resident refunds, amortization and financial assistance.
• Maintains office and business supplies inventory and preventative maintenance on office machinery.
• Assists Executive Director with annual budgeting process as necessary.
• Facilitates, participates in, and/or attends all required in-service training and education programs as scheduled.
• Medicare Ancillary Charges (x-ray, lab, and pharmacy) – oversees Healthcare Medical Supply Charges to ensure accuracy.
• Processes Admissions/Discharges within Vision (IL only); keeps up with Resident Status Change Forms throughout the community to ensure accuracy
• Maintain emergency contact information for POA’s
• Processes Flex Cash Outs and credits member accounts appropriately
• Submitting Long Term Care Insurance documentation appropriately each month
• Responsible for license renewals for the entire campus (Business Licenses, CCRC, NCF, and CRC)
• Other duties as assigned.

 

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

• Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average.
• Communication – Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data.
• Initiative – Is self-motivated and personally competitive.  Wants to achieve for the good of the Company and her team. Seeks additional wo