Director of Advancement Services

Are you a natural problem-solver? Do you enjoy delving into the details and at the same time creating strategies and solutions that speak to the big picture? Can you bring out the best in a team?

Nebraska Wesleyan University seeks applications for a Director of Advancement Services within the Office of Advancement. The position is responsible for directing data management and analysis, managing data systems, and providing research support for strategic planning and data comparison including critical biographic and personal data relevant to constituent records. The position is also responsible for developing, refining and documenting business processes to effectively manage and analyze data. The successful candidate will collect, maintain, and prepare standard and specialized data reports for the Advancement team, President's Office and Business and Finance Office. In addition, this position will manage the team responsible for Advancement Information Systems, constituent records, and gift accounting.

The position will develop and use customized reports from relational databases to extract and collect data using data systems and tools including SQL Server Reporting Services (SSRS) and Microsoft Dynamics 365. The generated analysis provides support for institutional and departmental strategic planning, constituent files and data comparison; therefore, the successful candidate will be a strong leader, collaborative colleague, self-motived, ethical and innovative.

This is a full-time, benefit eligible position which includes a comprehensive package including health, vision and dental insurance benefits, retirement benefits, a generous holiday schedule, and undergraduate tuition remission for employee's dependents among other benefits.

Responsibilities:

• Leads and manages a team of 2+ staff responsible for data entry, gift processing, reporting, and data integrity.
• Serves on the Advancement Leadership team
• Oversees data management and performs system administration for Advancement Information System (Ellucian CRM Advance), verifies data input, and corrects errors as identified
• Develops, queries, cleans, and analyzes datasets from internal and external data sources to be used in various data/report requests.
• Maintains constituent records and files, manages data requests and creates and runs reports, and assists with annual updates
• Collects relevant data and lists, manages data entry, and maintains and reports on constituent information by working with other university departments and colleagues
• Effectively organizes, summarizes, and communicates data results in tables, charts, and other documents
• Develops, refines and documents business processes and procedures for the effective use of Ellucian CRM Advance.
• Works collaboratively with Advancement and University staff on accurately maintaining, monitoring, and updating constituent records ensuring consistency, integrity and confidentiality of constituent data.
• Develop procedures and processes for maintaining critical biographic data relevant to constituent records within the Colleague database, including contact information, employment/career, relationships, awards/honors, affiliations, etc. Manages request system for constituent information.
• Manages relationships with vendors on behalf of the Advancement Office.
• Complies with CASE, IRS and office standards, policies and procedures.
• Coordinates and implements scheduled NCOA and other vendor data update processes.
• Adheres to established audit controls, security measures and confidentiality/privacy standards.
• Prepares an annual plan of work including specific goals, expected results, standards of performance and budgetary needs
• Completes and reports on tasks related to Advancement Services data quality initiatives, including list management
• Ensures tracking process and reporting is in place, and identifies and prioritizes work and projects for advancement services staff according to volume and need
• Performs other duties as assigned

Qualifications:

• Bachelor's degree in Data Management, Information Technology, Computer Science, or related field is preferred, relevant work experience may be considered as a substitute
• 3+ years of experience in a data-reporting, data-management or data-analysis role, or related experience involving data collection analysis, interpretation, and presentation of quantified data.
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