Associate Director, Program Management

Company Description

CoLab is a fully integrated, cross-discipline team that provides best-in-class services in a fluid and modular way. With our clients at the center, we create brand movement at the speed of people’s lives by connecting real-time data with world-class creative, content, and media in service of growth and ROI. 

CoLab is a “power of one” solution, encompassing data, media, and production. By drawing from across the vast Publicis Groupe network, we are uniquely positioned to deliver innovation and specialized skills to our clients, as well as enriching opportunities and inclusive benefits to our employees. We pride ourselves on combining the energetic atmosphere of a startup company with the stability and experience of a global leader.

Job Description

The Associate Director of Program Management is responsible for the health and quality of a large portfolio of programs for multiple brands, focusing on maintaining delivery, margin, and operational efficiency, risk mitigation and resolution, and the management and mentorship of junior Program Managers.

The ideal candidate should have experience structuring and leading complex marketing and advertising campaigns across multiple channels from strategy definition to execution, production and launch. Must have ability to seamlessly lead multidisciplinary teams—comprised of Strategy, Data, Creative, Media and Production—across parallel workstreams and drive collaboration with client and agency partners.

They will also possess a proven ability to represent the Program Management discipline with internal and senior client stakeholders, and be deft at building and maintaining strong relationships with agency, client and third-party partners. They will work with these entities to proactively solve business challenges and contribute to the development of operational processes that adapt to evolving business challenges, best practices and industry standards.

In this role you will: 

• Work with key account and client stakeholders to develop and instill processes, workflows and tools that support the profitable delivery of client work. Contribute to a culture of delivery efficiency and excellence with direct reports and larger Program Management department.
• Responsible for scoping and management of multiple, concurrent, large scale-projects and client engagements totaling over $5MM+ annually.
• Partner with Client Service and Finance leads to actively manage business challenges, client relationships, developing annual scopes and contracts, estimates and staffing plans against scoped work, and maintaining profit margin.
• Partner with Creative to effectively shepherd and manage the evolution of creative work, ensuring quality at all points from concept through delivery. Active partnership with Strategy, Data, Media, Production, and Technology departments to ensure connections and collaborations happen where they should, in support of innovative and award-winning creative ideas.
• Provide solutions-oriented leadership with a very strong ability to creatively solve complex problems with a positive, professional demeanor and a high degree of emotional intelligence.
• Work with Director-level stakeholders to manage overall client relationship and actively sell in new ideas to clients to enhance their business and grow revenue. Introduce offerings to the relationship where appropriate.

Qualifications

• 7+ years’ experience in a creative services organization, working with high profile brands and leading senior cross-functional stakeholders including strategy, data and planning, creative, production, technology, operations, finance, and resourcing.
• Experience in the Pharmaceutical industry is a plus. 
• Experience managing and mentoring team of Program Managers and Associate Program Managers
• Expert-level knowledge and deep experience in project management, including scoping, staffing, estimating, managing burn, and creating processes that support 360 ̊ integrated campaigns, multi-faceted engagements, and global programs.
• Proficient in the use of Microsoft Teams for Collaboration and Smartsheets or similar tools for project management

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $91,000- $154,000. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.