Director of E-commerce

⚡️ Why Altium?

Altium is transforming the way electronics are designed and built. From startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.

• Constant innovation has created a transformative technology, unique in its space
• More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
• We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry

About the role: 

As the Director of E-commerce, you will be responsible for developing and executing strategies to enhance our online presence, drive sales growth, and optimize the overall e-commerce experience for our customers. This role requires a deep understanding of e-commerce best practices and industry trends and a track record of delivering results in a fast-paced and competitive digital marketplace. This is a Frisco-based remote position with the option for a hybrid work arrangement, ideal for those residing in proximity to our Frisco, TX office who prefer a mix of remote and office-based work.

 A day in the life of our {Job Title}: 

• E-Commerce Strategy and Planning:
• Develop and execute a comprehensive e-commerce strategy aligned with the company's overall business objectives.
• Identify emerging trends and technologies to stay competitive in the e-commerce landscape.
• Team Leadership and Development:
• Build, lead, and motivate a high-performing e-commerce team.
• Foster a culture of innovation, collaboration, and continuous improvement.
• Website Management:
• Oversee the development and maintenance of the company's e-commerce website.
• Optimize the user experience to drive higher conversion rates and customer satisfaction.
• Monitor website performance and implement improvements as needed.
• Merchandising and Product Management:
• Work closely with product teams to curate a compelling online product assortment.
• Implement effective merchandising strategies, including product categorization, pricing, and promotions.
• Customer Experience:
• Ensure a seamless and user-friendly online shopping experience.
• Develop and implement customer service standards and policies to enhance satisfaction and loyalty.
• Sales and Revenue Growth:
• Set and achieve sales targets, constantly analyzing performance and implementing strategies to drive revenue growth.
• Collaborate with marketing teams to execute online marketing campaigns and promotions.
• Analytics and Reporting:
• Utilize data and analytics tools to track KPIs and generate insights for decision-making.
• Regularly report on e-commerce performance to senior management.
• Supply Chain and Fulfillment:
• Collaborate with logistics and supply chain teams to ensure efficient order fulfillment and inventory management.
• Optimize shipping and delivery processes.

Who We’re Looking For

• 8+ years’ experience working in ecommerce. 
• 5+ years leading and managing a team. 
• Previous experience working in a startup environment.
• Bachelor’s degree in marketing, Business, E-commerce, or a related field (master’s degree preferred).
• Five years of proven experience as a Director of E-commerce or a similar leadership role in an e-commerce setting.
• Demonstrated success in driving revenue growth and achieving business objectives in the e-commerce space.
• Strong understanding of e-commerce platforms, web analytics, and digital marketing strategies.
• Experience with managing large e-commerce websites and familiarity with CMS platforms.
• Proficient in data analysis and using insights to make data-driven decisions.
• Excellent leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions.
• Robust experience in mobile site optimization.
• Shopify and the eCommerce experience.
• Demonstrated success in building and scaling e-commerce businesses, harnessing data and consumer behavior insights to drive growth
• A versatile skillset encompassing design, merchandising, user experience, and a comprehensive grasp of system design and technical trade-offs.
• Strong grasp of SEO/SEM,
• Basic understanding of CSS & HTML
• Proficiency in UI/UX design
• Strong Salesforce Commerce Cloud experience

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