OPS Harn Museum Security + visitor Engagement Assistant

Classification Title:

OPS Hourly Non-Secretary/Clerical

Classification Minimum Requirements:

High school diploma, or its equivalent, and one year of related experience.

Job Description:

• Greet and welcome guests to the museum.
• Interact with all visitors and staff of the museum in a professional and positive manner.
• Provide excellent customer service and provide general and directional information to guests.
• Perform routine patrol of galleries and public spaces.
• Monitor guest compliance with museum policies and report non-compliance through verbal and written communication.
• Provide front desk coverage on an as-needed basis.
• Provide escorts as needed to secure areas within the museum.
• Assist with setup and breakdown of equipment, chairs, and tables for museum activities and events.
• Practice de-escalation techniques when dealing with aggressive or disruptive behavior.
• Professionalism, reliability, dependability and adherence to schedules are required.
• Other duties as assigned.

Expected Salary:

$15 per hour

Required Qualifications:

Flexibility for varied schedules to include nights, weekdays, weekends, and holidays based on the needs of the museum.

Preferred:

• Previous experience in a security and/or customer service role
• Ability to work as part of a team and project a positive attitude
• Excellent verbal and written communication skills
• Experience working and communicating with individuals of diverse backgrounds
• Knowledge of basic first aid, or CPR/First Aid/AED certification a plus

Special Instructions to Applicants:

Please upload a resume with your online application.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: No