IT Commercial DevSecOps Analyst

Requisition Number: 68496

 

The company built on breakthroughs. ​  
Join us.​    

                                                                          

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​  

 

 How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​  

 

​ At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​   

 

​ Come break through with us.  

 

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies.  Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes.  IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

Role Purpose

The IT Commercial DevSecOps Analyst supports the day-to-day performance, monitoring, and improvement of IT operations. This role involves analyzing security and operational data, maintaining IT systems performance, supporting IT security and service management (ITSM) processes, and identifying opportunities to enhance efficiency and service delivery across infrastructure, applications, and support functions.

Key Responsibilities

• Conduct periodic security reviews and audits of infrastructure and applications.
• Assist in the identification and mitigation/remediation of security vulnerabilities.
• Document security protocols, processes, and incident resolution steps
• Monitor IT systems, infrastructure, and application performance to ensure high availability and operational continuity.
• Analyze ITSM data and operational KPIs (e.g., ticket volumes, SLA compliance, incident trends) to recommend service improvements.
• Collaborate with vendors and service providers to ensure adherence to SLAs and performance targets.
• Generate weekly and monthly operational reports covering incident and change management, service requests, and system availability.
• Participate in root cause analysis (RCA) and post-incident reviews for high-priority incidents.
• Maintain documentation of operational processes, configurations, and system health metrics.
• Assist with change management and deployment activities, ensuring minimal disruption to services.
• Support audit and compliance efforts by collecting system logs, configuration data, and reporting metrics.
• Identify and escalate recurring issues, bottlenecks, or inefficiencies in operations.
• Provide ad-hoc analysis and operational insight to IT leadership.

Experiences/Education - Required

• Bachelor’s degree in computer science preferred or a related field.

• Basic knowledge of cybersecurity frameworks and best practices such as OWASP and NIST
• 2+ years in IT operations, IT service management, or technical support roles
• Experience with monitoring and reporting tools (e.g., Splunk, Power BI).
• Proficiency with ITSM platforms like ServiceNow or Jira Service Management.
• Understanding of ITIL practices (incident, problem, change, and configuration management).
• Familiarity with AWS cloud platform and associated management tools such as AWS Cloudwatch
• Proficiency in Excel or scripting for data analysis is a plus.
• Strong analytical, communication, and problem-solving skills, wi