Data Center Customer Operations III

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Data Center Customer Operations III

Job Summary

Data Centers are considered Critical Facilities. This means that we support hospitals, laboratories, public safety centers. Simply put - We cannot go dark. In this crucial role, you will be responsible for troubleshoots and installs sophisticated circuits and performs custom installations.

If you like technology, customer services, and organization this job could be for you.

Responsibilities

• You will have the opportunity to be trained to complete technical work with in a data center

• Building shelving unites to safely store servers and other equipment

• Reading installation plans and then implementing the plans accordingly

• Working from a ticketing queue to complete all work

• Contributing to the success of your team and the greater success of the company by completing hands on work

• Maintaining detailed written records of all work activity

• Completing all assigned training in a timely manner

• Supporting customer happiness through timely and detailed order execution

• Growing a natural curiosity for facilities

• Developing strong problem-solving skill

Qualifications

• 1+ years experience

• High School Diploma

• Ability to lift and carry 50 lbs. and are agile in manual dexterity (climb, stoop, et.) with or without an accommodation

• Flexibility to work any assigned shift, off-schedule, fill in for workmate, respond to emergencies, holidays, nights etc.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.