Director - Strategy

The Director, Strategy provides administrative leadership and strategic direction for a functional division or client team, and serves as a key partner to sites, shields and administration. Partners with senior leaders to drive innovation, challenge the status quo and implement solutions and programs to advance priorities, including those associated with new facilities construction, integrating innovative care concepts and digital technologies to enhance collaboration across specialties, improve patient satisfaction and experience, and help transform specialty and complex care. 

Responsible for ensuring deliverables are met and outcomes achieved. Works across the department to ensure a shared and single voice with customers. Establishes and maintains strong customer relationships with both internal and external partners. The Director helps to optimize operational performance within the assigned service line. Serves as a thought partner and project liaison outside of Strategy at all levels, helping to proactively identify and communicate business issues, coordinate project activities, streamline strategy approaches/methodologies, and share best practices.  Stewards the interest of the organization by ensuring strategies are economically viable, strategically sound, administratively feasible and legally correct.  Fosters a culture of positive teamwork and transparency among internal and external teams that drives excellent service, quality, diversity of thought, an engaging work environment and overall continuous improvement mindset. Serve as change agent, championing agile ways of thinking and working and enabling teams and individuals for success. 

Drives excellence in financial management, communication (verbal, written and presentations), business and strategic planning, performance monitoring and reporting. Supports department and institutional projects, staff recruitment, policy implementation and budget management.

*This position is a combination of remote and onsite support work. Individual must live within driving distance to one of the Mayo Clinic sites.

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Bachelor’s degree and 8 years of healthcare experience with focus on strategy, client services, engineering, project management or operations or  Master's degree and 6 years of related experience. 

Additional Qualifications:

• Master’s Degree preferred.
• Five years of people leadership experience preferred. 
• Experience with a focus on healthcare, strategy, management consulting, project management, analysis and operations.
• Experience leading strategy and operations for integrated construction management, space programming, facilities design and implementation planning. Including leading and directing external architects and design firms to deliver on time and on budget against novel space concepts.
• Ensures that user group needs are addressed during the design phase and apprises users of project progress during the design and construction phases.
• Strong alignment with Mayo’s core values. 
• Demonstrates competencies in problem-solving and systems thinking, risk-taking and innovation, collaborative leadership, executive communication, navigating political sensitivities and ambiguity, driving results and equity, inclusion and diversity.
• Resilient change agent that thrives in ambiguity. Comfort working in an empowered fashion with minimal direction and under constant pressure. 
• Relationship-oriented, high-performing individual with a strong balance of EQ and IQ.  
• Demonstrates executive presence and servant leadership.
• Must possess strong leadership, business, analytical, oral and written communication, presentation skills, and superior interpersonal skills to facilitate effective relationships both within and outside of Mayo Clinic. 
• Solid organizational skills as well as direct or indirect project management skills/experience.
• Successful track record to work effectively in a complex, consensus-driven environment that expects and promotes teamwork. 
• Strong strategic judgment. 
• Ability to evaluate and develop/implement new processes. Meets deadlines with enthusiasm and confidence. Proactively identifies and mitigates risk with meticulous pro