Supreme: Sales Associate

How You Will Make a Difference

TITLE: Full Time

 DIVISION: Stores

 REPORTS TO: Store Manager 

 CORE RESPONSIBILITIES/TASKS:  

Provide an exceptional shopping experience that will encourage positive customer connections and brand loyalty, this includes but is not limited to: 

Greeting and serving customers 

Inform merchandisers/managers on stocking needs 

Ensure all visual standards set forth by management and the company are always maintained

Problem solve for any customer issues and loop in management for assistance 

Manage complex customer service situations by applying a high touch level of assistance to VIP clientele on a regular basis and in turn ensure VIP clientele retention 

Remain up to date and educated on current product assortment to serve as informed ambassador of the brand

Actively listen and act on any instructions given by management or superior as defined by management at any time 

Occasionally assist with opening and closing duties as needed

Comply with professional regulations, internal rules and code of conduct set forth by the company and management 

Attend and participate in occasional work meetings 

Hold yourself accountable for shift punctuality and proactively communicating to manager if obstacles arise

Serve as an ambassador to the brand by leveraging your innate sensibility, style, and pre-established connection to the local and broader communities where Supreme’s culture flourishes 

QUALIFICATIONS/REQUIREMENTS:

1 year previous sales or customer service experience

Excellent communication and interpersonal skills

Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience

Self-motivated, team player  

Knowledge & Skill Requirements:

* High school diploma or equivalent education; Associate’s degree preferred* One year of experience preferred

Knowledge & Application:

* Basic level of education will be required; reading, writing, and basic numeracy * Required to follow simple instructions* No formal occupational training required* Non-office based roles may operate some simple equipment under guidance and instruction

Problem Solving:

* Problems encountered will be defined, repetitive, and routine with a solution readily available * All nonstandard problems will be referred to supervisor or more experienced incumbent* Solutions are obvious or there are a finite number of clear-cut alternatives* Solutions can be reached and applied immediately

Interaction:

* Interaction with others is limited to own team with little requirement for internal or external contact* Basic numeracy and literacy skills required* Displays common courtesy and politeness and uses basic verbal skills

Impact:

* Supports the achievement of goals through personal effort in own work area* Impact will be limited to the delivery of own work tasks which will be managed on a day-to-day or task-by-task basis* Financial/business impact will typically be considered immeasurable

  

Accountability:

* Accountable for delivery of own tasks to agreed time and quality standards* Typically no awareness of cost and profitability required* Performance measured frequently against predefined service level requirements or equivalent metric

What’s In It for You

We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Go to MyVFBenefits.com and click on “Looking to Join VF?” to learn more.

Our Parent Company, VF Corporation

VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. It’s a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com.

We just have one question. Are you in?

Hiring Range:

$14.80 USD - $22.20 USD per hour

Minimum Start Rate:

Incentive Potential: Th