Adventureland Park - People & Organization Coordinator (Human Resources)

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

People & Organization (P&O) Coordinators are professional team members responsible for helping with a variety of human resources-related tasks, including but not limited to records management, uniform management, scheduling, employee events and helping to maintain positive employee relations.

Ideal candidates will have superior social, communication, writing, and organizational skills, and have a natural talent for helping others!

We are currently looking for a:

 

Adventureland Park - People & Organization Coordinator (Human Resources)

Roles & Responsibilities:

 

• Welcome team members and guests with a smile and positive attitude!
• Professionally and legally represent Adventureland Resort to ensure continued compliance with all federal, state, and local employment laws
• Distribute team member uniforms and keep track of inventory

• Create team member ID badges and name tags
• Assist with recruiting and interviewing initiatives throughout the season
• Schedule team member orientations and ensure all team members complete the required onboarding activities
• Conduct Park tours for new employees
• Assist with the coordination and execution of exciting team member events
• Respond to team member inquiries via phone and email
• Distribute paychecks on a bi-weekly basis and answer inquiries related to pay
• Assist with timekeeping for assigned departments
• Review payroll and proactively identifies errors
• Assist with data entry into HRIS and Learning systems
• Review and track compliance with work permits for minors
• Assist with processing HR paperwork, employee transactions, and terminations
• Assist employees with Workday navigation and password resets
• Assist with scheduling departments using workforce management platform, Quinyx
• Perform copying, filing and various other administrative duties
• All other duties assigned by leadership

 J1 International Student Responsibilities:

For certain Palace locations, this position will assist P&O leadership with day-to-day management of the summer international exchange program. Duties may include:

• Assist J1 International Students with questions, housing payments, paperwork processing, etc.
• Assist with new international student orientation sessions
• Welcome new arrivals and help get them checked in and moved into housing
• Assist with the preparation and cleaning of J1 housing locations
• Help prepare beds in the student housing facility prior to move in
• Assist students with submitting Social Security paperwork
• Assist students with opening new bank accounts
• Transport J1 students to approved destinations, when needed
• Assist with addressing any concerns the students may have
• Assist employees with making doctor’s appointments and transport them to the doctor as needed
• Determine housing deduction amounts for J1 room-and-board

Education & Work Experience:

• Minimum of 1-year of related work experience in HR highly desired.
• College education preferred but equivalent work experience will also be considered 
• Previous experience with utilizing centralized scheduling or workforce management platforms highly desired

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements: 

• Must be at least 18 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from work for your scheduled shift
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, an