Administrative Support Specialist - Fayetteville, AR

About Drennan Insurance Marketing

We are a multi-generational family business with 40+ years of experience in the independent brokerage industry. We recognize and appreciate the value and importance of the local agent. We spend 100% of our time building systems, creating leads and providing world-class support for the agents affiliated with us.

Our commitment to the local, independent agent is evidenced by our commitment of resources…just check out our Core and Elite tier benefits!

Drennan…where the agent comes FIRST!

Job Summary

DIM is looking to expand our team with the addition of a full time Administrative Support Specialist in our Fayetteville, Arkansas office just off the beautiful historic downtown square.

As an Administrative Support Specialist, the main focus of your role will be to provide a high level of support for our customers in an administrative role.

Primary Responsibilities: 

• Answer questions, resolve issues and offer friendly support and requests via email, phone, zoom and face to face

• Produce and analyze activity reports for weekly management review

• Process, scrub, submit, and follow up on individual agent contracts with numerous insurance carriers

• Provide top-notch customer service

• Assist in event planning and organization as needed

• Attend sales meetings, trade shows and industry training sessions as needed – travel required

• Navigate various websites and computer systems, adding required information and tracking tasks in a timely manner

• Interact with coworkers and supervisors across our various locations via Microsoft Teams and RingCentral

• Serve as an ambassador for our brand and uphold our company values

Primary Skills & Requirements:  

• Bachelor’s Degree or equivalent practical experience

• Proficiency using Microsoft Word, Excel and Outlook required

• Strong written, verbal and interpersonal communication skills.

• Unafraid to make outbound calls or engage via virtual (on camera) platforms

• Organized, detail-oriented, flexible and able to prioritize tasks in a fast-paced environment

• Ability to troubleshoot and resolve issues with speed and composure

• Hardworking, dependable and enthusiastic personality

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.