Catering Server Lead

About Sifted

Sifted was founded in 2015 by Kimberly Lexow and Jess Legge with a bold vision — to reimagine office food as an experience rooted in hospitality, sustainability, and intentionality.

What began as a modern take on workplace meals quickly evolved into a nationwide food platform that supports culture, community, and carbon-conscious choices across hundreds of companies.

We’re not a caterer — we’re a workplace food partner.

Our team is our secret sauce — a mix of hospitality pros, culinary experts, technologists, and innovators redefining what it means to build meaningful, stable, and opportunity-filled careers in hospitality.

At Sifted, people stay, grow, and thrive — our team members remain with us three times longer than the industry average.

We offer flexibility, generous perks, and room to grow — hiring builders, operators, creatives, and craftspeople who care about making work (and workplaces) better.

At Sifted, our team culture mirrors the experiences we design for our clients:

• Creative Freedom: Everyone contributes ideas and shapes the future of our service.
• Hospitality-Driven: No matter your role, you’re in service to someone — and that matters.
• Career Growth: We invest in internal mobility, mentorship, and hands-on learning.
• People First: We support flexible work, celebrate wins, and lead with empathy.
• Real Impact: Every day, your work reduces waste, improves lives, and connects people through food.

About the role

Sifted is hiring a Service Lead to support day-to-day leadership and key areas of the Sifted community operations. New York City, Sifted's newest market, is looking for an individual with a natural inclination towards leadership and responsibility to fill our Service Lead position.

In this role, you’ll play a critical role in our kitchen environment by aiding the City Manager with kitchen opening and shift operations, owning kitchen closing, and act as a source of encouragement and support to the Host team..

What you'll be doing

• Leading the community team through kitchen opening, shift operations, and kitchen closing
• Leading + coordinating load in and load out
• Serving as the lead host for the breakfast or lunch shift
• Take service as necessary
• Ensuring the the host feedback survey is complete each shift and communicating updates to the City Manager daily
• Coordinating with donation and compost pick up partners each day
• Presenting to the team as a source of leadership, encouragement, and support

Our ideal candidate

• Has 1+ year experience in service/catering or brand ambassador industries, or an equivalent role
• Is operationally minded
• Is highly organized + resourceful
• Is able to solve problems in a fast paced environment
• Is able to manage multiple tasks simultaneously
• Practices impeccable verbal communication skills
• Has natural leadership tendencies
• Loves problem-solving
• Maintains a high degree of reliability + trustworthiness

Perks + benefits

• Compensation : $26/hr
• 24 hours of paid time off/vacation per year; sick time; paid company holidays
• 401(k) program through Human Interest available after six months of service
• 100% mileage reimbursement when driving for Sifted
• Free lunch
• Flexible work schedule
• Supportive environment with room to grow + develop

Job Type: Part-time

Shift: Weekdays

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