Deputy Director, Returns Processing Administration

Posting number: 26-AD-OTR-0009

Department: Office of Tax and Revenue

Division: Returns Processing Administration

Job classification: Returns Processing Administration (Deputy Director)

Posting type: Open

Categories: Tax Administration

Summary

SERVICING PERSONNEL OFFICE/UNIT: Office of Human Resources 
POSITION SERIES: DS-501  
POSITION GRADE: DS-15    
IF "OPEN UNTIL FILLED," FIRST SCREENING DATE: January 14, 2026 
TOUR OF DUTY: To Be Determined
AREA OF CONSIDERATION: Unlimited
PROMOTION POTENTIAL: None
NO. OF VACANCIES: One (1) or more
AGENCY: Office of Tax and Revenue  
DURATION OF APPOINTMENT: Permanent
COLLECTIVE BARGAINING UNIT: This position is not in a collective bargaining unit.

BRIEF DESCRIPTION OF DUTIES: This position is in the Office of the Chief Financial Officer (OCFO), Office of Tax and Revenue (OTR), Returns Processing Administration (RPA). The incumbent is responsible for assigning, directing, and reviewing the work of subordinate chiefs and immediate staff; planning, scheduling, and coordinating work operations; planning and carrying out the training and development of employees; evaluating employees’ work performance; and performing all related administrative functions. The incumbent is also responsible for strategic planning for the Returns Processing Administration, including budget needs, and staffing; managing the lockbox contract and work products; IT system support; and other contracting vehicles needed to accomplish the strategic goals of RPA. Performs other related duties as assigned.

Examples of duties

Eight (8) years of progressive experience, to include two (2) years of managerial experience performing the related duties and responsibilities such as planning, administering, and executing work operations or programs in either a mail and payment processing center or tax returns processing unit; developing policies and procedures; preparing reports; and improving internal processes to enhance operational efficiency and customer service. Knowledge of tax codes, regulations, and policies as it relates to tax returns and technical tax information in order to ensure accurate distribution and processing preferred.

Qualifications

Experience that provides the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for this position.

Supplemental information

STATEMENT ON THE USE OF ARTIFICIAL INTELLIGENCE (AI):

Integrity is the foundation of a fair and competitive recruitment process. Candidates are expected to complete all application materials, assessments, and interviews without the assistance of artificial intelligence (AI) tools. The use of AI-generated or any unauthorized assistance during any stage of the hiring process is strictly prohibited. Violations of this policy may result in disqualification from consideration for employment.

COVID-19 VACCINATION: 

The Office of the Chief Financial Officer values the safety of our employees, our residents, and our visitors. In support of these values, OCFO employees are strongly encouraged to be immunized against COVID-19.

 
COLLECTIVE BARGAINING UNIT:

Employment with the OCFO is at will.  However, the discipline and/or discharge of bargaining unit employees is governed by the collective bargaining agreement.
 
EEO STATEMENT: 
 
The OCFO is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
 
HOW TO APPLY:

All Applicants, including departmental employees and other DC Government Employees, must submit an OCFO employment application at cfo.dc