Business Development Officer

Responsible for direct relationship marketing of financial products and services, including Treasury and commercial products.  Serves as primary contact, identifies customer needs, problems and plans.  Keeps apprised of competitor marketing strategies, informational materials and pricing.  Assists with developing and analyzing competitive strategies and services. Creates a teamwork environment to help ensure that quality service is provided. Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.

Responsible for direct relationship marketing of financial products and services, including Treasury and commercial products.
Develops relationships and make presentations to a variety of potential clients at their business location, with their staff and owners. 
Manages relationship with clients to ensure financial needs are met and expectations exceeded.
Provides sound financial advice and counsel to customers and prospective clients.
Presents alternative solutions for a variety of complex business situations. 
Calls on potential and/or existing clients to develop new business and increases or retain relationships with current clients.
Engaged in daily sales and service activities outside of the bank. 
Analyzes economic and industry market trends to identify potential business opportunities and high-risk situations.
Develops a business development marketing plan utilizing effective sales techniques that will generate new relationships and sell additional products. 
Demonstrates highest level of professionalism, effectiveness and customer service. 
Develops and maintains a thorough knowledge of the bank’s services, operations, and organization; communicates this understanding to others when appropriate and refers inquiries and correspondence to the proper department or individual. 
Develops and maintains a thorough knowledge and understanding of commercial and Treasury products. 
Develops and maintains a thorough knowledge and understanding of the Bank’s credit philosophy in serving current and prospective borrowers. 
Actively participates in sales programs; attends sales meetings/training; works with Senior Vice President to set goals and works to achieve targeted goals.
Makes effective referrals to business units for traditional and non-traditional banking products and services. 
Willingness to assume additional responsibilities/duties/projects as they arise. 
Responsible for compliance with all banking regulations which are applicable to the job, including Bank Secrecy Act and information security initiatives.

Qualifications

High school education or equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.  
Business development and relationship building experience required.
General background in bank policies, procedures, and banking regulations (state and federal); knowledge of bank products and services.

Ability to read, write, and speak English.
Excellent verbal, listening and communication skills.
Strong customer relations skills and ability to work with employees and customers in a cooperative manner.
Ability and desire to work as part of a team, and with people of diverse backgrounds.
Demonstrated skill in customer service and training.
Ability to identify client needs, present banking solutions and bank products.
Ability to recognize closing opportunities to refer, retain and grow customer relationships.
Ability to use and understand the Microsoft office suite of products.
Must have a strong understanding of Word documents, Excel spreadsheets and Outlook email and scheduling.
Knowledge of modern office practices and procedures; accurate grammar, spelling, punctuation and Standard English usage; business correspondence formats, record keeping and filing methods; basic math calculations.
Strong organizational skills and attention to detail.
Possesses good judgment skills.
Ability to make decisions, works independently, handles confidential information and manages multiple tasks.
Willingness to work flexible hours as needed and a willingness to assume additional responsibilities/duties/projects as they arise.
Ability to operate office equipment including computers, calculators/adding machines, telephones, voice mail, electronic typewriters, copy machines, fax machines, and security devices.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to drive a vehicle. Must maintain a c