ERIEBANK, Small Business Loan Administrator

Description

Responsible for developing and executing the strategic direction of the Small Business Loan Center (“SBLC”). Drives small business credit opportunities from concept to implementation that tie into the Bank’s strategic goals. Has a solid understanding of all aspects of the underwriting process inclusive of risk management and regulatory compliance. Manages the day-to-day operations of the SBLC.

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

KEY RESPONSIBILITIES

Team Management

• Sets the strategic priorities for the department based on the bank's strategic goals.
• Ensures clarity around goals for the entire functional area.
• Responsible for planning and advising the work.
• Provides guidance, mentoring and counseling to direct and indirect reports.
• Guides the talent identification and development process for existing or new teammates

Business Process Management

• An agent of change who possesses the work experience and technical skill set to build customize small business lending solutions that promote effectiveness and efficiency for greater ease of use benefiting clients all around.
• Clearly defines challenges and uses comprehensive thinking to develop solutions to those challenges.
• Is an entrepreneurial problem solver who can develop well thought out solutions and implement those solutions.
• Manages relationships with vendors
• Ensures technology remains updated with current release.

SBA Management

• Coordinate periodic review of SBA portfolio with U.S. Small Business Administration.
• Manage relationship with Loan Service Providers.
• Create and manage policy and procedures for SBA program.

Credit and Lending

• Work with team to assist with loan underwriting.
• Approves loans within specified limits
• Reviews small business model assumptions along with pricing grid

Portfolio Management

• Monitor portfolio performance, including growth, delinquencies, profitability and exceptions.
• Identify and mitigate potential risks within the portfolio.
• Ensure compliance with internal policies and regulatory requirements.

ATTITUDES

Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:

• Respect - Demonstrate that the feelings and rights of others are valued
• Client Focus - Coaches the Team to “Find A Way To Say Yes” through the application of outstanding technology solutions and interpersonal interactions, in a safe and sound manner, with internal and external clients. Communicates in a patient, professional and empathetic manner with clients. Passionate about implementing proactive solutions that improve the client experience.
• Inclusion - Embrace one another’s unique backgrounds, perspectives, beliefs and experiences that demonstrate and support a welcoming environment. Display an empathetic approach to interactions and promote a feeling of belonging among co-workers and clients alike.

BEHAVIORS

Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:

• Leadership - Influence toward the achievement of goals. Take a leadership role in projects, initiatives, processes, task and client relationships.
• Integrity - The degree to which being honest and having strong business ethics are practiced and to which they abide by company policies and procedures.
• Collaboration - Is a clear communicator and active listener. Effectively promotes and practices collaboration within all levels of our organization. Ability to interact and be comfortable working in a physical office or virtual environment. Can reach consensus efficiently and optimally regarding goals and methods for completing projects or tasks. Ability to understand a variety of perspectives, manage priorities from everyone on the team and can meet expectations as the leader of the team driving the Bank to success.
• Volunteerism - Seek opportunities to support volunteerism in the local community, increase the bank’s outreach, and cultivate new business.

COMPETENCIES

Reflects skill, good