Senior Engineering Manager - Zoom Marketplace

What You Can Expect

Lead engineering teams building AI-powered marketplace infrastructure that connects millions of users with intelligent applications. Architect scalable systems using transformer models, LLM APIs, and agent frameworks to deliver personalized experiences. Shape the technical vision for a global SaaS ecosystem where innovation meets measurable business impact.
 

About the Team

We build the marketplace platform powering our global app ecosystem. Our team collaborates across time zones to deliver AI-driven discovery and integration experiences. We exist to connect developers and users through intelligent, scalable infrastructure.

Responsibilities

• Leading cross-functional engineering teams to design, build, and scale marketplace services that support millions of transactions.

• Defining technical strategy for AI-driven marketplace innovation, integrating intelligent agents, automation, and protocol infrastructure.

• Architecting distributed systems leveraging LLM APIs, vector databases, and AI orchestration frameworks to deliver personalized experiences.

• Partnering with product, design, and platform teams to translate marketplace requirements into scalable technical solutions.

• Fostering a culture of technical excellence, experimentation, and continuous improvement across distributed teams.

• Driving adoption of AI agent technologies, including conversational, retrieval augment and workflow automation models.

What We're Looking For

• Hold a Ph.D. in a relevant technical field with 1+ years of post‑graduate industry experience.

• Apply deep understanding of AI/ML technologies including transformers, LLMs, embeddings, vector databases, and agent frameworks.

• Design and implement distributed systems, microservices, and API architectures at scale.

• Lead distributed technical teams across multiple time zones with proven delivery success.

• Integrate AI capabilities into product ecosystems such as recommendation engines, search, or workflow automation.

• Understand marketplace dynamics including partner integration, API ecosystems, and monetization models.

• Communicate effectively in both Chinese and English to enable bilingual collaboration.

• Utilize hands-on experience with AI agent frameworks, cloud infrastructure (AWS, GCP, Azure), or marketplace platforms.

Salary Range or On Target Earnings:

Minimum:

$146 700,00

Maximum:

$339 300,00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

03/06/26

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working