Gas and Electric Utility Client Account Manager

Job Description

 

Take Your Business Development and Marketing Career to the Next Level

Kleinfelder’s business development and marketing professionals help communicate innovative solutions. From identifying opportunities to developing winning strategies, they know how to leverage relationships, build new ones, and collaborate across areas, service lines, and markets. Are you interested in the opportunity to lead large-scale project opportunities? Join Kleinfelder and be part of our dynamic team!

 

Step Into Your New Role

Kleinfelder is looking for highly motivated and experienced Gas and Electric Utility Client Account Manager to join our team in Denver, Houston or Salt Lake City. We are excited to present a challenging opportunity for an experienced and energetic person to help shape Kleinfelder’s future in the Utility Market.  This candidate will foster relationships with top utility clients, work closely with local operations, and will assist in the development of client-centric delivery teams that will position us for extraordinary growth in the years to come.  The primary focus for this role will be on senior level client engagement, overall market leadership, and development of teams centered on cross selling services to key client accounts. 

 

The selected candidate will work in our team-oriented environment, primarily providing business/client development by developing and leading Strategic Growth Plans for our existing and new Utility partners.  He or she will focus on expanding and diversifying Kleinfelder’s position in the market by: focusing on growth with key client partners, introducing new clients and opportunities, cross-selling new services to existing clients, and providing business development leadership. This is an excellent growth opportunity for an individual with an established network of clients, looking to make a visible and meaningful impact.

 

Specific expectations will include:

• Extensive gas and/or electric utility market experience.
• Strong verbal and written communication skills and a proven talent at business development.
• Client service management skills and proposal preparation experience.
• Strong team building and communications skills.
• Working knowledge of project management systems, project scheduling, scoping, budgeting, cost analyses, resource analyses, and reporting.
• Understands our clients’ business and develops innovative solutions and sound recommendations to meet their needs. Identifies and develops project opportunities for new work and/or expanded services for new and established clients.
• Identifies opportunities and takes action to build relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals; shares information and solicits feedback.
• Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
• Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.
• Knows the organization’s mission and functions, and how its social, political and technological systems work and operate effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
• Develops proposal strategies that utilize Company’s strengths and innovative thinking to gain a competitive advantage.  

Job responsibilities:

• Client engagement and travel expectations – 50%
• Developing market and client-specific growth plans;
• Providing inspirational, business, market and professional development leadership;
• Providing safety leadership and stewardship;
• Collaborating and connecting with Kleinfelder internal resources;
• Providing team oriented, “fit for purpose” solutions to meet our clients’ expectations;
• Assessing risks and managing the risk appropriately for both Kleinfelder and our clients;
• Significant experience with developing new business pursuits and a solid client base;
• Drive sales from a select group of targeted clients.
• Develop and maintain strong relationships with clients in providing engineering and professional consulting services.
• The ability to work well in a matrixed environment, interacting with both business development and operations teams, as well as maintaining