Director, Franchise Operations - Global Rare Diseases

Job Title: Director, Franchise Operations - Global Rare Diseases

Location: Cambridge, MA

About the Job

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

The Director of Franchise Operations for Global Rare Diseases will provide operational excellence across the Global Rare Diseases franchise. This highly visible role will drive cross-functional coordination, strategic planning, and operational effectiveness to support the franchise's commercial objectives. The position requires someone who can lead complex initiatives, manage stakeholder relationships, and ensure operational excellence across global brand teams while maintaining strong partnerships with commercial functions, Investor Relations, and other key stakeholders. 

About Sanofi:
We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.
 

Main Responsibilities 

Franchise Operations + Project Leadership 

• Coordinate the earnings process, working cross-functionally with brand teams and Investor Relations 

• Manage and facilitate monthly global brand lead forums to drive information sharing, foster discussions, and ensure strategic alignment 

• Provide strategic coordination across the franchise to optimize resource allocation and drive synergies 

• Lead the development and implementation of franchise-wide operational standards and best practices 

• Lead operational excellence initiatives, process improvements and other time-bound projects across Global Rare Diseases 

• Continue to drive and manage the new hire onboarding program to accelerate integration and effectiveness 

Congress Strategy & Stakeholder Management  

• Lead congress planning team consisting of multiple commercial and medical team members for priority congresses 

• Develop and execute congress plans across multiple disease areas, ensuring alignment with commercial objective 

• Ensure seamless coordination between Commercial, Medical, and other stakeholders 

• Drive innovation in congress execution and stakeholder engagement 

• Oversee vendors, budget management and resource allocation for major congresses 

About You

• Bachelor's degree required; Advanced degree preferred (MBA, MS, PharmD) 

• 7+ years pharmaceutical industry experience or related industry

• Proven track record in operational leadership roles  

• Strong understanding of global pharmaceutical commercial operations 

• Excellence in project and program management 

• Demonstrated ability to influence without direct authority 

• Experience managing complex stakeholder relationships 

• Excellent problem-solving and decision making.  

• Strong financial and business acumen 

• Demonstrated experience in rare diseases or specialty therapeutic areas preferred

• PMP certification preferred

• Global or international market experience preferred

• Experience with earnings processes and investor relations preferred

• Digital transformation exp