Human Resources Generalist

Schedule: Sunday - Thursday OR Tuesday - Saturday (to be discussed during interview process); 8AM - 5PM

Classification: Full Time - Exempt

Location: Remote, working from home

Travel Required: No

Salary: $65,000 - $70,000 annually

Lap of Love is a national practice dedicated exclusively to in-home end of life care for pets. We believe all pets and their families deserve the most compassionate and supportive end of life experience. Our experienced veterinarians help pets and their families with quality of life assessments, pain and anxiety management, end of life consultations, and peaceful euthanasia in the comfort of their pet’s favorite place – home.

Position Description

Lap of Love Veterinary Hospice, headquartered in Lutz, FL., seeks to add a key member to its growing team by employing a dynamic Human Resources Generalist to support our Human Resources team, an extension of Lap of Love’s People and Planning Department. This individual will play an instrumental role in Lap of Love’s day-to-day operations by collaborating closely with the Director of Human Resources and our HR team to handle administrative tasks and connect with Lap of Love’s team members, ensuring the smooth operation of the department and maintaining a high-quality, employee-focused culture. At Lap of Love our culture is a staple piece of ‘who’ we are; we are committed to creating a team-oriented environment that promotes unmatched camaraderie, and as an HR Generalist, this person will play a staple role in supporting and enhancing this culture.

Requirements

Essential Functions and Responsibilities:

• Assists with benefits administration for various benefit platforms and handling applicable file feeds
• Performs quality audits on benefit related data
• Conducts parts of new-hire onboarding and orientation, which involves reviewing company perks, benefits, and the employee handbook, setting up new team members in the company HRIS, and performing I-9 verifications.
• Assists in processing and administering leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA
• Serves as a point of contact for employee HR-related questions, answering frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, and more, while deciphering when to refer complex matters to our Sr. HR Generalist or Director of HR
• Triages the HR email inbox, assisting with timely and thoughtful responses
• Assists the HR team in keeping spreadsheets and processes up to date regarding any changes 
• Maintains accurate and up-to-date human resource files, records, and documentation while maintaining integrity and confidentiality of the content contained therein
• Works to build knowledge and understanding of existing and proposed federal and state laws/regulations affecting Lap of Love
• Assists in completing records, reporting, and other documentation required by federal, state, and provider rules, regulations, and policies
• Conducts or acquires background checks and motor vehicle records requests as needed
• Performs routine tasks including, but not limited to, benefits, leave of absences, onboarding, verifications of employment, worker’s compensation claims, unemployment claims, and employee changes such as job title, compensation, and other employee information changes 
• Supports other projects and functions as needed within the Human Resources department, providing applicable and timely updates on the team’s project management and task board 

Experience, Education and Requirements:

• Minimum of 2 years experience in a Human Resources Generalist role, required
• Broad knowledge and thorough understanding of Human Resources, with expertise and knowledge in benefits programs, policies and procedures, state laws and regulations affecting Human Resources Management and organizational objectives, and regulatory compliance, required
• Bachelor’s degree in human resources, Business Administration, or related field, preferred
• SHRM-CP or equivalent certification, preferred
• Experience with multi-state employment, preferred
• Prior experience with G-Suite (Gmail, Google Calendar, Google Maps), Paylocity, Monday.com, and Zoom, preferred
• High attention to detail and ability to adapt to new processes
• Project management and multitasking experience 
• Excellent written and oral communication skills 
• Ability to quickly learn new technology and software
• Self-starter with excellent follow-up skills
• Display compassion, control, and confidence i