Shelter Advocate (Graveyard w/Weekends)

Recruiting Opportunity Closes:  03.09.2026

Hourly Wage:  $24.00 - $24.75 DOE

Hours Per Week:  40

Status:  Non-Exempt / Full Time - Graveyard w/Weekends

Number of Positions:  1

Department:  West Women’s and Children's

Position Title:  Shelter Advocate (Graveyard Shift w/Weekends)

 

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

West Women’s Mission Statement:

We create a safe nurturing environment for survivors to realize their potential for healing and growth as we work together to end domestic violence.

Application Instructions:

Complete the online job application, upload a resume.

To apply online go to:  Shelter Advocate (Graveyard w/Weekends) , or https://tinyurl.com/538ee346

To apply in person go to 6655 NE 82nd Ave., Portland, OR 97220. Bring a resume and complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact Barbara Dupaix at barbara.dupaix@usw.salvationarmy.org or call (503) 731-3910. Ms. Dupaix is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American’s with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.

------------------------------------------------------------------------------------------------------------------------------

SCOPE OF POSITION:

The Shelter Advocate ensures the safety and security of shelter participants while treating everyone with dignity and respect. This role includes enforcing policies, providing crisis support to survivors, addressing basic needs, and resolving conflicts. The position emphasizes site security and controlled access for survivors' protection. Any unusual concerns must be immediately reported to the supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Client Interaction & Support

• Interact directly with domestic violence survivors and their children living in shelter
• Maintain ongoing professional relationships in all interpersonal contacts. (Note: Confidentiality Requirements). Use strength-based perspective in all interactions with survivors and staff
• Provide information, supplies, referrals, crisis intervention, and support to survivors and family and the phonelines
• Ability and willingness to respect and maintain the confidentiality of client information, in compliance with Salvation Army policies and procedures

Front Desk & Administrative Duties

• Answer multi-line telephones and deal appropriately with visitors to the facility
• Receive and route inquiries and messages, inter-office notes and program materials as appropriate
• Assist in maintaining client files by logging appropriate information and incidents occurring during shift
• Receive, log, receipt, sort and store incoming donations and fees in the appropriate manner

Safety & Security

• Remain awake—Remain alert and observant throughout shift
• Respond to and provide crisis intervention and institute security procedures if a critical or threatening situation arises. Provide timely and appropriate notification to emergency services and leadership
• Properly operate all safety and security systems
• Ability to conduct visual inspections of the workplace on a continuous basis, through direct observation, walking inspections, and the use of video system
• Coordination with co-workers, perform security and fire watches throughout the building