About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service

• 457B Retirement Plan

• 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year

• Competitive medical, dental and vision plans effective within 1 month of start date

At the Office of Social Equity and Innovation (OSEI), we are dedicated to the vision of a city where race and other social identities no longer predict life outcomes and where all have equitable opportunities to thrive. Driven by a commitment to anti-racist principles, we strive to create a more equitable Denver through the shaping of policies, practices, and budget priorities that create targeted solutions for historically marginalized communities. Our work revolves around advocating for systemic changes, inclusive policy strategies through transformative training, research, and impactful initiatives to promote racial and social equity for the City and County of Denver.

About our Job

The Office of Social Equity and Innovation is seeking a skilled Business Operations Administrator to join our team. This dynamic role focuses on managing operational functions, fostering meaningful engagement, and supporting strategic activities that drive impactful change.

Key Responsibilities:

• Manage administrative business operations, acting as a central point of contact between divisions, stakeholders, community organizations, advisory boards, and other partners.

• Serve as an expert advisor, offering technical guidance to employees, managers, and stakeholders, while addressing complex inquiries and sensitive matters effectively.

• Recommend and implement updated policies, guidelines, and procedural changes while ensuring thorough communication with employees and leadership teams.

• Lead and coordinate department-specific training programs, including assessing needs, evaluating effectiveness, and participating in instructional efforts.

• Conduct research to address operational challenges and propose solutions as needed. Prepare a variety of reports, correspondence, and documentation to offer operational insights and data-driven recommendations.

• Develop and implement mechanisms to gather feedback from community members and stakeholders, while organizing internal engagement initiatives that enhance change management efforts and employee morale.

• Design and maintain operational procedures to streamline agency processes, codify workflow, and support effective succession planning.

• Communicate with a diverse range of individuals, including city staff, external agencies, consultants, contractors, vendors, community groups, and the general public to address issues and provide solutions.

• Oversee businesses processes, including procurement card transactions, travel coordination, official function requests, and on- and off-boarding.

• Other duties as assigned.

Ideal Candidate:

• Ideal candidate will have 5 years’ experience managing business operational programs

• Strong organizational, communication, and analytical skills.

• Proven ability to manage complex projects and foster positive stakeholder relationships.

• Experience in operational program management is a plus.

• Be part of a team that drives impactful initiatives and champions social equity.

• Opportunities for professional growth and development.

• Contribute to meaningful community-focused projects.

Minimum Qualifications

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:

• Education requirement: Bachelor's Degree.

• Experience Requirement: Three (3) years of experience administering business operations or