Program Administration Assistant

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO:

The Program Administration Assistant is a non-exempt position responsible for the day-to-day coordination of the Refugee Programs. The position will oversee all direct service aspects of the program, including assisting walk-ins, intake, data entry, report writing, referrals for services, community outreach, and volunteer and staff recruitment.

• Support the daily operations of the Refugee Integrated Services programs, including Employment and Tiered Case Management.
• Provide administrative and programmatic support to the Program Director and Program Manager, as requested.
• Monitor client service activities related to Refugee Integrated Services and support program alignment with established objectives.
• Support direct service staff, volunteers, and interns through coordination and administrative assistance (no supervisory responsibility).
• Develop and maintain relationships with social service partners to help identify and access additional resources for clients.
• Coordinate all in-kind donations in collaboration with program staff.
• Support the Program Manager in ensuring assessments, screenings, intakes, service plans, and Family Self-Sufficiency plans are completed and reflect client needs and goals.
• Maintain organized, accurate client files and documentation in accordance with agency and funder requirements.
• Ensure payments made to or on behalf of clients are accurate and processed in compliance with Gulf Coast JFCS and funder guidelines.
• Support the Program Manager with the preparation of reports for Finance and Programs, as requested.
• Support the Program Manager in maintaining relationships with colleges and universities related to volunteer engagement or training initiatives, as needed.
• Enter, collect, and submit required documentation into Gulf Coast JFCS and funder databases, as directed.
• Assist with planning and coordination of program events, including outreach, educational, and engagement activities.
• Perform other related duties as assigned.

WHAT WE OFFER:

• $19.67 per hour
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 40