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Sr. Manager, HRIS and HR Operations | Remote, USA
OptivUnited StatesRemotefull_timeVerifiedPosted 16 Oct 2023
About the role
This position can be hired remotely anywhere within the continental U.S.
The Senior Manager, HR Operations is both a strategic and hands-on role leading and facilitating the planning and execution of the HR operational processes and systems. This role will directly manage the HRIS team, reporting and analytics, platform management, and the HR operations function. The Senior Manager, HR Operations has experience in designing efficient HR processes and operations and a talent for analyzing complex data. The role is relied upon to tell the business story through technology and data.
The Senior Manager, HR Operations is both a strategic and hands-on role leading and facilitating the planning and execution of the HR operational processes and systems. This role will directly manage the HRIS team, reporting and analytics, platform management, and the HR operations function. The Senior Manager, HR Operations has experience in designing efficient HR processes and operations and a talent for analyzing complex data. The role is relied upon to tell the business story through technology and data.
How you'll make an impact
- Manages a team of HR Analysts and Administrators with a heavy focus on coaching and development of the team.
- Oversees the strategic design, delivery and administration of our HRIS system of record (Workday) as well as the strategy, delivery, and administration of the entire Optiv HRIS stack
- Proactively partners with the IT Enterprise Applications team to support Workday configuration, upgrades and business initiatives
- Supports HR Business Partners and drive the data for all HR planning cycles
- Responsible for the input, implementation, and identification of problem areas for all HR transactions and service delivery processes and recommends solutions
- Ensures that all company related administrative forms, reports, processes, and audits are completed accurately, timely and in compliance with relevant local, state, federal and provincial regulations for Benefits, HR Recordkeeping and audits and compliance
- Oversees the development of reports and analytics from HR systems involving employee data including but not limited to hiring & selection, turnover, performance, pay, employee engagement, training, skills, EEO and Affirmative Action
- Drives strategy for and oversee development of executive scorecards for business leaders to determine predictive trends and make effective business decisions regarding talent management
- Manages the strategy around the integration of data from corporate cloud based HCM, LMS and ATS systems and continually recommends process improvements for the business
- Leads the development of our Intranet HR site for better usability by employees, partnering with HR and Marketing
- Responsible for process design and on-going process improvement, including evaluating existing systems and procedures, providing recommendations for changes and improvements, and implementing changes
- Consults to determine user needs, reporting requirements, and areas where procedures need streamlining in a high-growth environment
- Oversees analysis of Human Capital data and develop presentations to communicate findings on Human Capital metrics, trends, and variances
- Oversees upgrades and update planning for Workday and use thorough testing practices to ensure that upgrades run seamlessly
- Accountable for HR system data integrity, reporting and management
- Serves as the project leader for all new projects involving HR data, system changes, and implementation of new software
- Oversees the completion and accuracy of compliance requirements such as EEO-1, VEVRA, Vets 100a reports, Affirmative Action Plan and others as needed
- Manages relationship with HR systems and vendors as needed to support growth
- Leads due diligence for HRIS systems portion of M&A and global expansion. Develops HR systems standards, tools, and systems for organizing, planning and executing HR M&A activities
- Other duties as assigned
What we're looking for
- Minimum 7+ years of experience with multiple HRIS systems including ATS, Performance Management, LMS and Payroll modules. Workday knowledge and experience highly preferred
- Minimum 3+ years of people management
- Previous experience with Payroll and/or HR Help Desk leadership preferred
- Bachelor’s degree required. Master’s degree in business management, human resources, or related field, or combination of relevant work experience and education preferred
- Strong project management skills: the ability to lead projects, motivate teams, and drive execution to the achievement of the right results
- Strong process design and optimization skills
- Consultative skills: the ability to build strong partnerships and to influence without authority, confidently, effectively, and collaboratively
- Skills in cross-functional stakeholder management and effective communication across all levels of an organization
- Demonstrated experience providing analysis from disparate systems and providing concise and meaningful stories through the data
- Experience working with IT and technical experts on systems changes and integration
- Ability to build relationships and trust with internal and external clients. Be the “go-to” person and trusted support
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