DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

CREATIVE BUREAU CHIEF

Job Location:

Office of the Director (OOD)
1789 West Jefferson Street, Phoenix, Arizona 85007
www.azdes.gov

Posting Details:

Salary: $93, 250 

Grade: 26

Closing Date:  November 4, 2024

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Office of the Director is seeking an experienced and highly motivated individual to join our team as a Project Evaluation Administrator (Creative Bureau Chief). The Project Evaluation Administrator (Creative Bureau Chief) develops and implements strategic project plans to achieve agency and unit business goals and manages and oversees the Web, Video, and Graphics and Design (G&D) teams. This position is responsible for overseeing the planning, execution and delivery of the creative collateral for the Department. Works collaboratively with teams to plan, develop and execute deliverables and provides guidance to the incorporation and monitoring of UI/UX Design components for digital platforms and improving Search Engine Optimization (SEO). This position is responsible for providing high-level strategy and direction to their direct reports, as well as establish and maintain relationships with all departments and staff to establish goals, major priorities and provide clear and concise communication across all levels of leadership.

This position may offer the ability to work remotely within Arizona based upon the department's needs and continual meeting of expected performance measures.

The state of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Essential Responsibilities include but are not limited to:
• Responsible for management and oversight of projects in fulfillment of cross-system, digital media requests for internal and external communications and other agency/public facing documents and requests. Manages and provides support to Web, Video, and G&D team members. Oversees workflows and processes to ensure alignment with Agency and Division value proposition.
• Develops and implements business processes for the Video, Web Content and Graphics Design teams. Analyzes incoming video, G&D and Web Content change requests, determines complexity, and processes and assigns as appropriate. Monitors requests to ensure deadlines are being met.
• Establish and maintain relationships with all department Assistant Directors to better serve the divisions by establishing goals, major priorities and provide clear and concise creative collateral across the agency. Provide backup for the Assistant Director in their absence, including serving as point of contact for the Office of Communications.
• Guides and advises Subject Matter Experts (SMEs) and creative team members on best practices for providing an improved user experience. Research opportunities for user experience improvements and works with the Webmaster, Video Supervisor and G&D Lead to develop and execute a plan of action.
• Assists DES Divisions with strategic planning and implementation of communication initiatives. Provide high-level strategy and direction to creative agency relationships and contracts.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
• Planning, control, and supervision.
• DES policies and procedures involving assistance programs such as ADA, LEP, GINA, EOE and USDA.
• Co