About the Role:

Grade Level (for internal use):

About the Role: 

The Team: 

BigDough Solutions provides an ecosystem of data and software solutions which increase the value of the interactions between institutional investors, broker/dealers and research providers. Whether it is facilitating corporate access roadshows, conferences, access to analysts or the distribution of research, our CRM and Events applications connect all the stakeholders. Our comprehensive institutional investor contact and holdings data is relied upon daily by thousands of professionals across the capital markets industry for prospecting and for providing key insights to help better service their clients. We have a broad and diverse customer base, including some of the world’s largest financial institutions.  

 
Responsibilities and Impact: 

We are seeking a Product Consultant to join our dynamic and global Client Engagement team.  Client Engagement is a critical function within the business, responsible for managing all non-commercial aspects of client relationships. The team ensures a successful customer journey by driving adoption, retention and growth, and we play a key role in executing the strategic objectives of the business.  

As a Product Consultant, you will become a subject matter expert in the BigDough Solutions product suite while managing a portfolio of clients. You will develop your relationship management skills and industry knowledge to help your clients maximize value from our market-leading data and software solutions. Early responsibility and exposure to different types of clients will prepare you for a senior role within the team, or for other career opportunities within the company, such as sales, product development, or product strategy. 

Key responsibilities will include the following: 

• Act as the day-to-day account manager for a portfolio of clients using BigDough Solutions products, leading all non-commercial relationship management aspects. 

• Maintain regular communication with clients by email, phone and virtual/face-to-face meetings. Build relationships with key contacts and influencers. Educate clients about our data and solutions to increase usage and