Security Officer
JC ResortsAbout the role
Position Description
JOB TITLE: Security Officer
DEPARTMENT: Security
REPORTS TO: General Manager
ESSENTIAL PURPOSE:
To serve as a public relations liaison between the hotel management and guest and to help protect the hotel, its guests, and its employees from personal injury and from loss of damage of property.
ESSENTIAL DUTIES:
- To respond to all guest and hotel requests, and emergency situations in a timely and professional manner
- To interact with all guest and employees in a congenial and sincere manner, and conduct all actions professionally and confidentially.
- To continuously patrol and inspect assigned areas as scheduled, and promptly report all irregularities, hazardous conditions, and suspicious occurrences.
- To enforce all company policies, and city, county, state, and federal laws and ordinances.
- To help maintain orderly and safe conduct of all guests and employees while on
- To help prevent unauthorized removal of guest or hotel property from the rooms, common areas, operations, or premises.
- To ensure daily lock-up and safety procedures, as specified, in all designated
- To assist, as directed, to investigate incidents of suspected theft or misconduct by employees.
- To administer First Aid and CPR to guests and employees, as needed, following all precautions as specified in blood-borne pathogens plan
- To properly investigate and document, as specified, all guest and employee incidents relating to illness, injury, theft or damage of property.
- To be completely familiar with all standard procedures for responding to all types of emergencies.
- To promote employee awareness of safety and familiarity with specific emergency
- To comply with and enforce among La Casa Del Zorro staff, all company safety regulations.
- To satisfactorily perform, as directed, routine daily administrative tasks, including key control and daily filing of reports and logs.
- To satisfactorily perform, as directed, routine weekly administrative tasks including updating company-owned vehicle registration; key control; group activity board maintenance; restocking inventory of workers' comp and Security Department forms; and maintaining key boards.
- To conduct and document, on a monthly basis and as directed, inspections of fire extinguishers, guest rooms, alarm panels, and hallway smoke detectors and emergency lights.
- To conduct monthly inventory of Security equipment, including flashlights, light sticks, and reporting documents, and promptly report any shortages or problems.
- To conduct monthly inspection of Security officers' key sets, to ensure all are accounted for and are in usable condition.
- To yearly update CPR/First aid certificates of Security staff
- To satisfactorily perform, as directed, routine service tasks for the hotel, including handle Lost and Found articles.
- To follow all specified procedures to correctly handle cash.
- To follow all policies and procedures of JC Resorts LLC.
- To promptly report any conditions that might hinder Security operations.
- To maintain the cleanliness and safety of work areas at all times.
- To practice safe work habits at all times, to avoid injury to self and others, including the safe operation of all power-driven machinery.
- To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment and machinery.
- To attend all mandatory meetings as directed.
- To perform other tasks, including cross-training, as directed.
- To monitor the safety and security of the hotel, property and guest.
- To monitor the camera system to ensure.
- To confirm the operation and functionality of the camera systems daily.
JOB KNOWLEDGE & EDUCATION LEVEL: High school diploma or equivalent required. AA degree in Police Sciences or related field preferred. English fluency required. Spanish fluency preferred. Valid California Guard Card is required. Valid California Driver’s License and proof of personal automobile insurance coverage is required. Current DMV record must be free of any incident of reckless driving, and/or excessive speeding citation. Must have minimum two years law enforcement, military, or security experience. Familiar with "Powers to Arrest." Familiar with OSHA, SB 198, local Department of Health regulations, and relevant current laws governing handling of hazardous substances. Must never have been convicted of a felony or other crimes or offenses involving moral turpitude and inappropriate conduct both at the time of hire and during the term of employment. Basic typing and clerical skills preferred. Previous hotel experience preferred. Guest servic
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