Manager, Professional Development

Site: Newton-Wellesley Hospital

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Summary

In conjunction with peer organizations within the enterprise, responsible for facilitating and implementing the organization's comprehensive professional development and educational training programs. This position focuses on enhancing competencies (knowledge, skills, behaviors, and judgment) of hospital staff, ensuring all remain current in best practices, innovative advancements in healthcare, and regulatory requirements. The Manager collaborates with various departments and stakeholders to deliver effective learning initiatives that contribute to the overall growth and success of the hospital.

Does this position require Patient Care? No

Essential Functions

-Facilitate and implement a wide range of educational/training programs tailored to meet the specific needs of clinical and non-clinical staff members within Nursing & Patient Care Services and in partnership with other hospital services.
-Conduct regular assessments to identify skill gaps and learning needs among hospital staff and use the results to inform training initiatives.
-Facilitate and implement comprehensive education/training curricula that align with system and hospital strategic goals and objectives, ensuring that staff members receive continuous professional development opportunities.
-Organize and conduct engaging and interactive educational/training sessions, workshops, seminars, and other learning activities to address various topics, such as evidence-based patient care initiatives, improved safety protocols, leadership development, technology, and compliance.
-Facilitate the onboarding process for new Nursing & Patient Care Services employees, coordinating with department heads to provide a smooth integration into the hospital culture and role-specific training.
-Coordinate accurate records of employee onboarding, training and development activities, monitoring progress and performance improvements resulting from professional development initiatives.
-Collaborate with peer leaders, external training providers, institutions, and organizations to access additional resources and expertise, enabling the hospital to offer a broad range of learning opportunities.
-Explore and implement innovative training technologies, e-learning platforms, and tools to enhance the delivery and effectiveness of training programs.
-Performs other duties as assigned
-Complies with all policies and standards

 

Qualifications

Education
Bachelor's Degree in Nursing or related field of study required. Master's degree in Nursing/related field of study preferred.

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
MA Registered Nurse required

Nursing Professional Development Certification required within 2 years of hire.

Experience
5-7 years of proven experience in designing, developing, and implementing training programs in a healthcare or hospital setting required. 2-3 years of Management Experience preferred.

Knowledge, Skills and Abilities
- Strong understanding of healthcare industry regulations, compliance standards, and best practices.
- Excellent communication and presentation skills, with the ability to engage and motivate various audiences.
- Demonstrated leadership and team management abilities.
- Familiarity with learning management systems and e-learning platforms is desirable.
- Analytical skills to evaluate training program effectiveness and measure staff development progress.
- A passion for continuous learning and a commitment to staying abreast of industry trends and advancements.

 

Additional Job Details (if applicable)

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (