Strategy Ops Manager

Description

ABOUT US:

Fusion92 is building the future of marketing through an unparalleled, data-driven approach to solving our clients' toughest problems. We call ourselves a Marketing Transformation Partner for clients, as through a culture of curiosity, fearlessness, teamwork and leadership, we turn our expertise toward creating new paths forward where our services and technology together unlock unprecedented growth.

We’re an independent, national enterprise based in Chicago with hubs in Detroit, Austin and Denver. Fusion92 is committed to a diverse, equitable, inclusive workplace that drives a positive impact in our global community. 

We are experts across every field and discipline in marketing.

Fusion92 is for those who are obsessed with curiosity and innovation. We unite data scientists, media buyers, copywriters, technologists, developers, consultants, coders, UX/UI specialists, designers, strategists, producers, operations pros and more to deliver real results and to give answers to the unanswerable. 

We launch products, we have patented innovations, we create award-winning ideas — we transform businesses. We are dreamers and doers, and we are ready for you to join us.

Our difference is our people. That's where you come in.

If you're curious and looking for a remote-flexible, integrated team where you can fearlessly collaborate and deliver best-in-class work, join us!

JOB SUMMARY:

The Data Science & Strategy Operations Manager serves as the connective thread between the Data Science and Strategy (DSS), internal stakeholders, and external clients—ensuring that every data science initiative is clearly scoped, strategically aligned, and effectively communicated. 

This individual works in tight collaboration with the Data Science Manager to translate business needs into feasible, impactful data strategies. You’ll lead conversations with client and marketing teams, support delivery operations, and own the end-to-end presentation of data science outputs. This role is built for someone with data strategy fluency, exceptional communication skills, and a natural ability to bring clarity and confidence to complex analytics work. 

Bringing our core values — Curiosity, Fearlessness, Teamwork and Leadership — to life will be critical to the success of this individual.

Location:

Candidates must be located in Illinois, Texas, Colorado, or Michigan. For individuals based in our Michigan and Illinois locations, this will be a hybrid role, requiring both in-office and remote work. For candidates in Texas and Colorado, this position will be fully remote.

GENERAL RESPONSIBILITIES:

Cross-Functional Strategy & Project Scoping 

• Partner with cross-functional teams to align on strategic intent/opportunities with clients, identify deliverables, consulting on timelines, and manage and communicate against stakeholder expectations. 
• Partner with the Data Science Manager to build feasible strategies that align with business objectives, appropriate deliverables, and realistic timelines. 
• Participate in scoping and planning calls with Marketing Services (MS) and Client Services (CS) to fully understand requests, contribute to solution design, and shape expectations. 
• Jointly confirm project timelines, resource needs, and deliverable definitions post-sale to ensure alignment between teams. 
• Finalize and communicate project scopes in partnership with the Data Science Manager, ensuring expectations are clearly documented and agreed upon. 

Analytics Delivery & Communication 

• Serve as the day-to-day point of contact for internal and external stakeholders on standard and recurring analytics projects. 
• Present everyday deliverables to clients and internal partners with confidence and clarity, ensuring they understand the business impact of the outputs. 
• Translate technical data science work into business-friendly, client-ready decks and summaries that highlight key insights and recommendations. 
• Collaborate with the Data Science Manager to ensure all deliverables leaving DSS meet quality standards and are approved before presenting to senior leadership. 

Stakeholder Engagement & Operational Oversight 

• Build and maintain trusted relationships with internal teams and external clients, ensuring satisfaction and proactive communication. 
• Monitor internal collaboration platforms (e.g., project boards, Confluence, Jira) and respond to relevant updates, questions, or blockers. 
• Escalate issues, timeline risks, or ambiguities to senior analytics leaders when appropriate. 
• Support implementati