Senior Engineering Account Manager - Remote

Title: Senior Engineering Account Manager
Location: Allentown, PA (Less than 120 miles radius)

Ready to make a difference?

ICF is seeking a Senior Engineering Account Manager to support the design of substations, transmission lines, power system modeling, relay settings development, and planning for the transmission and distribution systems.

This individual will be responsible for overseeing and ensuring delivery of high-quality engineering consulting services, managing client relationships, and identifying and driving opportunities for growth.

We are a relentlessly client-focused group who are reimagining, redesigning, and re-engineering the way electric utilities tackle industry growth and the energy transition. We are looking for passionate and innovative people who are constantly seeking ways to provide better quality engineering services for our clients.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance

• Investment in the community: Donation matching, volunteer opportunities

• Investment in you: Tuition reimbursement, access to professional development resources, 401(k) matching, Employee Stock Purchase Plan

• And many, many more (ask your recruiter for more details!)

The Ideal Candidate

You are a relationship-driven professional with a strong technical background and a proven track record of managing complex and growing client accounts. You can balance client satisfaction with internal project delivery. You are a strategic and collaborative thinker with an eye for growth opportunities—not only within current delivery areas but in potential future areas. You are proactive, adaptable, and committed to being a trusted partner, a solutioner, and to delivering exceptional value to clients.

What you will be doing:

This position will be the primary point of contact with clients and lead a multi-discipline team in providing engineering services for investor-owned utilities in Pennsylvania, with the goal of delivering safe, cost-effective, and quality solutions.

Under minimum supervision, the individual will:

• Manage a portfolio of projects across design, protection, modeling, and planning disciplines

• Lead on-site client engagement activities that include project meetings, site visits, and business development activities

• Coordinate with engineering teams to translate project requirements into construction-ready deliverables that include IFC drawings, relay settings, and compliance documentation

• Stay current with evolving standards, implementing best practices for safety, reliability, and cost-effectiveness

• Participate in client meetings and perform site visits for data gathering as required

• Coordinate with internal and external partners, including cross-discipline teams, construction, vendors, fabricators, and owners to address structural-related issues or concerns—including constructability reviews and construction RFIs

• Provide thorough, timely, and accurate financial reporting, invoicing, correspondence, and project documentation

• Perform other duties and special projects as assigned by management

Within the first year, you will be expected to:

• Develop and manage a qualified pipeline of at least $10M

• Act as the primary relationship manager for target accounts

• Actively lead a minimum of five pursuits through the entire lifecycle of the sale—from deal qualification to discovery, through proposal creation, client presentation, and negotiations

• Develop win strategies and plans for target accounts; identify and document critical activities for each pursuit

• Participate in activities such as pipeline reviews, forecasting, gate reviews, and proposal reviews

• Source teaming partners and negotiate teaming agreements and work share among partners

• Actively engage in and contribute to relevant strategy development and business planning

• In coordination with delivery teams, accurately price ICF solutions to achieve profitability and revenue metrics

What we need you to have (minimum qualifications):

• Bachelor’s degree

• 10+ years of professional experience in the power industry

• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

What we would like you to have (preferred qualification): 

• 5+ years of experience in account management and client services in a consulting or engineering firm