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Administrative Clerk II - Escrow Section

First National Bank Alaska
United Statesfull_timeVerifiedPosted 2 Jun 2026
💰 $38,000/yr

About the role

Administrative Clerk II - Escrow Section

Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers.

We are seeking Administrative Support for our Escrow Team!

Our Administrative Clerks support the operations of the department in which they are assigned, and we have an opening in our Escrow Section!

The successful candidate will have Customer Service skills – ability to answer and manage heavy incoming calls, take accurate messages, greet customers and direct flow of incoming traffic; able to communicate effectively, both verbally and in writing; Administrative skills – routing mail, scanning and indexing, processing payments, data entry, filing, assembling packets for mailing, etc.; Other helpful skills – ability to listen and follow directions, manages time effectively, organized, and detail oriented; Soft Skills – present self as professional, friendly and courteous.

Salary: $19.70/hour minimum. Job/salary offer would be commensurate with experience.

Schedule: Monday-Friday, 8:00am-5:00pm


GENERAL PURPOSE SUMMARY
Provides intermediate-level clerical and administrative support within the operating unit, section or department by performing the following essential duties and responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Performs the full complement of general clerical and administrative tasks; composes correspondence, updates and maintains records, orders supplies, and processes invoices and payments.
  2. Answers, routes and places telephone calls, receives and relays messages to work area personnel, and distributes and sends mail. Greets and directs visitors to appropriate individuals, and schedules appointments.
  3. Completes work area-specific tasks and assists work area personnel with special projects as assigned by supervisor. Generates reports, compiles statistics, and summarizes data for supervisor's approval; may perform basic review of documents for accuracy and conformity to established standards.
  4. Develops and maintains spreadsheets, and may update databases; performs data entry and word processing; and may review lower level administrative employees' work for accuracy.
  5. Responds to internal and external customer requests for information, and maintains awareness of subject matter experts within the work area and the bank for effective referral.
  6. May schedule and coordinate meeting facilities and equipment, take minutes, and generate and distribute reviewed and approved minutes to appropriate personnel.
  7. May update and maintain the central task and event calendar.
  8. Performs other work-related duties as assigned by supervisor.
COMPLIANCE EXPECTATIONS
  • Stay updated on relevant laws and regulations and complete all compliance training on time.
  • Knowledgeable of and comply with bank policies, procedures, laws, and regulations that apply to you and your job.
  • Maintain customer confidence and protect the bank’s operations by identifying and protecting confidential information.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE:
Minimum:
Eighteen months office or related experience; or equivalent combination of education/training and experience.
Preferred: Business related coursework. Banking experience.

SKILLS and ABILITIES:
Ability to keyboard 45 wpm, operate a 10-key calculator; word processing and spreadsheet experience required. Database software experience preferred.

LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and business correspondence. Ability to speak effectively with customers or employees of the organization.

MATHEMATICAL SKILLS:
Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING SKILLS:
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of inst

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Company

First National Bank Alaska

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