Director of Commercial Property Management

Director of Commercial Property Management
Location: Michigan (with oversight of select out-of-state assets)
Company: Friedman Real Estate

If you are a strategic leader with strong analytical, operational, and interpersonal skills, consider joining Friedman Real Estate as our Director of Commercial Property Management. This is a high-profile leadership opportunity to manage a diverse portfolio of office, industrial, and retail properties across Michigan and select national markets.

About the Role:

As Director, you will lead the overall operations, financial performance, and client/tenant satisfaction of your assigned portfolio. You’ll oversee a team of property managers and site staff, while working closely with senior leadership to deliver best-in-class property management services.

You’ll be responsible for operational oversight, budgeting, capital planning, vendor and contract management, and both client and tenant relationship management. This role reports directly to the Managing Director of Commercial Property Management and plays a critical role in shaping our management strategy and execution.

Key Responsibilities:

Property Operations

• Oversee day-to-day property operations across a multi-state commercial portfolio.
• Negotiate, implement, and monitor service/vendor contracts to ensure top-tier performance.
• Enforce lease compliance including rent collection, lease administration, and default resolution.
• Maintain building safety, mechanical systems, and infrastructure integrity.
• Oversee capital improvements and tenant build-outs.
• Ensure proper insurance coverage for properties, tenants, vendors, and contractors.

Financial Oversight

• Develop, manage, and monitor property budgets and financial reporting.
• Review and analyze monthly operating statements and proactively address variances.

Client & Tenant Relations

• Serve as the primary point of contact for property owners and tenants.
• Build strong, responsive relationships to ensure satisfaction and long-term retention.
• Actively gather and respond to feedback to continually improve service delivery.

Leadership & Team Development

• Manage and mentor a team of junior property managers and site staff.
• Participate in recruiting, onboarding, and training of new team members.
• Foster a high-performing, collaborative team culture aligned with Friedman’s values

Qualifications

• Bachelor’s degree in Business, Real Estate, or related field (required).
• Advanced degree and/or industry certifications (e.g., CPM, RPA) preferred.
• 5–7+ years of proven experience in commercial property management.
• Deep understanding of building systems and mechanical operations.
• Strong leadership and team development skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite, Yardi, and other property management platforms.
• Ability to thrive in a fast-paced, deadline-driven environment and be flexible with hours when needed.

Friedman Real Estate is an Equal Opportunity Employer Applicants are considered regardless of race, color, religion, creed, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran's status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law.

Friedman Real Estate is a full-service real estate company and has been serving our clients for over 30 years! We do business in over 20 states and are proudly one of the Midwest's largest commercial real estate organizations. We offer a full range of services that include: multi-family management, commercial brokerage, property and asset management, investment and loan sale advisory, space planning and desig