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Senior Learning Solutions Architect (Learning & Talent Development)

Navy Federal Credit Union
United Statesfull_timeVerifiedPosted 23 Apr 2024

About the role

This Senior Learning Solutions Architect (LSA) will focus their time and talents on impacting the development of executives and other high-level leaders. They will work directly with division and enterprise leadership to analyze learning needs, identify opportunities and design learning solutions to build robust leadership capabilities that empower today while preparing for tomorrow. This LSA will design and develop high-level leadership content and partner directly with learning professionals responsible for delivering executive learning engagements and those building executive learning programs to create and deliver executive-level presentations, briefs, resources and tools. This LSA should have extensive experience in instructional design and engaging an executive audience, as well as a deep understanding of adult learning theory and leadership engagement.
This LSA will consult with Navy Federal's leaders and business partners to identify critical learning gaps and recommend the best learning solution to support business unit objectives and enterprise-wide initiatives aligned with Navy Federal's University learning model and enterprise strategy. Collaborate enterprise-wide with operational and learning community partners to understand organizational / department learning needs and support the development of strategy-focused learning. Partner with talent development, the enterprise learning community and subject matter experts to curate, validate, and develop content and learning resources, tools, and self-directed content to support enterprise strategy and goals. Measure the effectiveness of learning solutions and programs. Serve as learning subject matter expert to provide knowledge of design programs, principles, development standards, techniques, and methodologies and apply each, ensuring a positive learner/customer experience and alignment with Navy Federal's overall strategy and culture.
 

  • Consult and collaborate with business leaders to identify learning needs, gaps and updates or enhancements to existing plans. Support needs analysis on strategic requests and make learning recommendations for less complex analysis and solutions to support business objectives in alignment with Navy Federal's strategy.
  • Consult and act as a resource on professional and talent development learning to either directly or indirectly support and align with enterprise strategy and needs
  • Participate in the development of learning strategies, tactics and solutions and assist in the design and development of learning solutions and content for professional development and employee upskilling programs
  • Facilitate learning solutions for professional development, employee upskilling and other areas as applicable in support of company-wide and/or business unit objectives
  • Use quantitative and qualitative methods and metrics to measure, evaluate and analyze the effectiveness of training programs and/or immersive learning plans to ensure objectives are achieved
  • Develop reference materials, support tools and leader resources that reinforce strategic learning
  • Mentor less experienced team members and partner with the business to achieve desired outcomes, and in support of leaders in setting performance standards and identifying potential skill gaps related to expectations
  • Act as a liaison between the Learning Solutions team, Talent Development team (when appropriate) and HR Business Partners providing swift and thorough transitions for customers and business partners
  • Remain current with industry learning best practices and technical, product and program enhancements
  • Participate in large-scale and/or cross-Department/Division projects and programs
  • Collaborate and provide support for Sr Learning Solutions Architect in working with HR/L&TD's Vendor Partnership team
  • Hybrid/Partial telework environment across multiple work locations (Determined by Business Unit Leader)
  • The scope and focus of work for Learning Solutions Architects in L&TD (HR) are aligned at the enterprise level.
  • Learning Solutions Architects operating outside of the HR division, will have a scope and focus that is more directly aligned to the business unit/department level needs.
  • Perform other duties as assigned
  • Experience in one or more of the following: program management and evaluation, learning science, communications, instructional design, organizational development and/or extensive experience designing, developing, and implementing training
  • Willingness to learn, use a growth mindset and combine theoretical knowledge with practical, hands-on application
  • Experience in conducting needs assessment and analysis for large scale learning solutions
  • Extensive experience in synchronous learning and/or facilitation for individuals or groups
  • Experience in working and participating in cross-fu

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Company

Navy Federal Credit Union

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