Senior Release Manager

Senior Release Manager

Overview

The Senior Release Manager is responsible for scheduling, planning, and controlling the delivery process of a Technology project or group of Technology projects from the completion of development to production delivery stages and into production.  This role works across many cross-functional teams in Technology to align schedules and drive high performance for the release process. 

Responsibilities 

• Manages the various processes and schedules – release, production changes, project timelines, etc. and coordinates the various projects into existing test environments/maintaining environment schedules.
• Performs active management and facilitation of issues queue from opened to closed state.
• Facilitates cross channel involvement in aligning projects and deliveries.
• Coordinates with project/application to ensure 3rd party integrations are configured & tested according to project/release schedules.
• Works with projects, engineering and QA to define upcoming environment requirements and specifications.
• Determines and coordinates data requirements and dependencies for upcoming projects.
• Defines and provides daily metrics/status for release/project health (Dashboards or other KPI delivery methods).
• Measurably improves processes and best practices to achieve goals.
• Verifies and acts as a gate for completion of projects through the different delivery gates/milestones. This includes defining and enforcing entry criteria for Production as well as approval and production sign offs.
• Builds and manages implementation/deployment plans for a release and other relevant production changes, as well as managing the execution thereof.
• Works with Engineering & Project Management (PM) to define inter dependencies in deployment plans.
• Develops recommendations to guide leadership and executive management to critical decisions.
• Provides leadership and encourages teamwork throughout all levels of the organization.
• Coaches, mentors, and trains as appropriate.
• Participates in recruiting, hiring and onboarding of team members.

Criteria

• 5+ years relevant work experience.
• Bachelor’s degree in Computer Science, Information Technology, or related fields or the equivalent work experience.
• Fundamental knowledge of applications, systems and integration points.
• Experience working on complex issues where analysis of situations/data requires in-depth evaluation of variable factors.
• Strong judgment and decision-making;  ability to leverage depth of experience in selecting methods, techniques and evaluation criteria for obtaining results and solutions.
• Experience building, motivating, and lead high-performance cross-functional teams
• Ability to build effective partnerships with, and between, the developers, architects, QA Team, product managers, and project managers;  ability to establish key contacts outside one’s own area of expertise.
• Ability to positively influence change and address barriers impeding progress.
• Self-motivated and able to work independently, to receive limited instruction in determining methods and procedures on new assignments, and to coordinate activities of other associates in the group.

We believe in People First

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first.

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:  

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities 
• Paid vacations, holidays, and time off to volunteer 
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health 

Your Journey in Continued Learning

• In-person and online learning opportunities through WSI University  
• Cross-brand and cross-function career opportunities 
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops and learning programs
• Speaker series

WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).

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