Administrative Program Support 1

JOB SUMMARY

The University of Connecticut School of Social Work has an opening for an Administrative Program Support 1 to support the National Training and Technical Assistance (TA) Center for Child, Youth, and Family Mental Health (NTTAC) at Innovations Institute. In partnership with Innovations Institute, this TA Center is comprised of several partner organizations that bring deep experience in child, youth, and family systems transformation and uplift community-led innovation by utilizing implementation science to guide impactful and sustainable change. The NTTAC will provide training and technical assistance to and on behalf of the Substance Abuse and Mental Health Services Administration (SAMHSA) to its Children’s Mental Health Initiative (CMHI) and Statewide Family Network (SFN) grant recipients, their System of Care partners, and broader child-, youth-, and family-serving systems.

Under general supervision, the Administrative Program Support 1 will provide administrative program support to the TA Center. This position will have responsibility for office operations within established policies and procedures. This position will operate independently and may participate in more complex work with their supervisor. The position will be part of the School of Social Work’s growing portfolio in partnership with local, state, and federal government agencies and organizations on behalf of children, youth, and families. Positions with Innovations Institute are fully remote with expected travel to UConn’s Hartford Campus once a year at the employee’s expense.

DUTIES AND RESPONSIBILITIES

• Provides general office support, including monitoring multiple inboxes and forwarding or responding to inquiries as appropriate.
• Coordinates a variety of data processing functions central to the TA Center's needs.
• Acts as a liaison with the media team for scheduling trainings, webinars, and meetings.
• Acts as a liaison with the marketing team to ensure that the TA Center’s efforts are routinely captured and promoted as appropriate.
• Organizes the TA Center’s consultant pool and processes all consulting agreements and technical assistance authorizations.
• Ensures individual technical episode reports are entered, supports data entry to Technical Assistance Leads and consultants.
• Reviews partner and consultant reports to ensure alignment with invoicing.
• Supports the TA Center reporting to SAMHSA.
• Support the development of quarterly newsletters on behalf of the TA Center.
• Manages the TA Center’s listservs.
• Edits, formats, and revises a variety of documents and materials created by others.
• Proofreads for grammatical, typographical, and basic content errors.
• Maintains calendars for managers, supervisors, and other personnel.
• Schedules complex meetings across internal staff and external partners.
• Produces agendas and meeting minutes for meetings as assigned, attends meetings as appropriate.
• Coordinates tasks across TA Center partners, consultants, and staff and enforces task deadlines.
• Gathers and consolidates background information for reports, utilizing available resources such as departmental files, policy and procedure documents, internet research, and communication with internal and external contacts.
• Compiles data and prepares reports used to monitor or assess TA Center activities, programs, and services, or project future needs.
• Coordinates orders for office supplies and equipment across the TA Center staff at UConn.
• Converts rough copies and drafts to final version quality reports, presentations, and documents. Includes incorporating edits from multiple reviewers, adding graphics and effects to presentations, and applying campus style guidelines.
• Maintains records and prepares necessary reports.
• Performs related work as required.

Knowledge of:

• Recordkeeping systems.
• Computer programming methods.
• Data organization and management.
• Basic accounting principles.
• Microsoft Office and related software applications.

Skill in:

• Planning and organization.
• Developing and maintaining effective and appropriate working relationships.
•  Critical thinking, problem solving, and analysis.

Ability to:

• Prepare work for data processing and maintain working files and production records.
• Communicate effectively through both oral and written means.
• Maintain records and prepare reports.
• Respect diversity and work collaboratively with individuals of diverse cultural, social, and educational backgrounds.
• Learn new skills and be flexible.
• Maintain the confidentiality of information and pr