Organizational Development and Training Manager

Posting Close Date: 

Applicants must submit their completed application by 02-04-2026 at 11:59 p.m. MST

Application and Special Instructions

As part of the online application process, all applicants are required to submit an updated resume and cover letter at the time of application. Resumes and cover letters received after the application closing date will not be considered.

Applications received that do not contain a resume and a cover letter with responses to the required questions listed below will be considered incomplete and will not be considered further in this recruitment process.

In your cover letter, please ensure to include responses to the following topics:

Your leadership experience.
Your experience managing large-scale learning management systems or programs.
Your experience creating and/or delivering training.

ABOUT THIS JOB

Position Specific Description

The Organizational Development and Training Manager at the City of Tucson's Water Department develops and administers programs related to the professional development of staff and professionalization of the utility as a whole through the lenses of people, processes, and technology. Projects in this area include efforts to meet or exceed industry standards and best practices across all functional areas. The team acts as internal consultants to department leadership in all aspects of the items above.

Work is performed under the supervision of the Water Administrator. This position supervises the organizational development and training section.

Duties and Responsibilities

• Manages the department’s internal and vendor-provided training programs and resources including administration of the Learning Management System to ensure comprehensive and robust technical and professional development training.
• Advises department leadership on industry best practices and standards; develops and manages improvement projects as necessary.
• Maintain and improve the department’s professionalism through knowledge management and transfer programs and continuous improvement projects.
• Leads the department’s new hire onboarding program to ensure effective and efficient integration of new personnel into the organization.
• Manages, coordinates, and determines priorities of work, monitoring levels of resources, establishing timelines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports.
• Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors.
• Performs all other tasks and duties as assigned.

All duties and responsibilities listed are subject to change.

MINIMUM QUALIFICATIONS

Education
Bachelor’s Degree

Experience
Five (5) years of directly related experience

*Any combination of relevant education and experience may be substituted on a year for year basis

Preferred Qualifications
Master’s degree in public administration, organizational leadership, or related field
Public or private water utility experience
Supervisory experience

POSITION DETAILS

Job Profile

J0234 - Management Coordinator

To view the full job profile including classification specifications and physical demands click https://www.tucsonaz.gov/Departments/Human-Resources/Tucson-Talent.

Compensation Grade

G110

Hourly Range

$35.37 - 53.05 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

FLSA

Exempt

Position Type

Regular

Time Type

Full time

Department

Water Utility

Department Link

https://www.tucsonaz.gov/Departments/Water

Background Check:  This position has been designated to require a criminal background check.  The City of Tucson is a Second Chance Employer.

ABOUT US

Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affor