Program Management Specialist II

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:   

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.   
• Develop lasting relationships with great people.   
• Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Program Management Specialist II

The Program Management Specialist II is responsible for the documentation, administration and coordination of key project deliverables for the Niagara’s Apprenticeship Programs. This includes but is not limited to the maintenance of critical reports, creation and or organization of key documents, governance of project tracking, project tracking maintenance, maintenance of Program Timelines, and coordinating tasks and activities with other internal support teams for the timely and successful execution of projects.

Essential Functions

• Manage apprentice enrollment, progress tracking, scheduling, and documentation.
• Develop and maintain program materials, policies, procedures, and training content.

• Actively mentor and coach apprentices to foster technical skill development, workplace readiness, and career progression.
• Partner with maintenance department leaders to ensure apprentices receive consistent, effective on-the-job guidance.
• Promote a supportive learning environment that encourages questions, hands-on learning, and continuous improvement.

• Monitor apprentice performance, attendance, and training milestones through regular evaluations.
• Conduct check-ins, performance reviews, and goal-setting sessions with apprentices and their mentors.
• Identify performance gaps and implement corrective actions, remediation plans, or additional training where needed.
• Collaborate with HR and management on performance-related decisions, including recognition and disciplinary action when necessary.

• Serve as the primary liaison for apprentices, mentors, instructors, and leadership teams.

• Maintain accurate documentation of apprentice progress, certifications, and required training hours.

• Gather feedback from apprentices, stakeholders, Champions and Coaches, to refine program structure and delivery.
• Research and implement best practices in apprenticeship and workforce development.
• Assist in enhancing curriculum content to reflect evolving maintenance industry standards and technologies.
• Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
• Requires up to 70% Travel
• Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without prior notice.

Qualifications

• Minimum Qualifications:
  • 2 Years  – Experience in Engineering, Manufacturing, Operations, or Business
  • 2 Years  – Experience in a project support or coordinator role

*experience may include a combination of work experience and education

• Preferred Qualifications:
  • 4 Years – Experience in in Engineering, Manufacturing, Operations, or Business
  • 4 Years  – Experience managing people/projects

*experience may include a combination of work experience and education

Competencies

• Above average skills in task management, reporting, and schedule tracking.
• Effective communication skills, verbal and written, to all levels of internal and external recipients
• Microsoft Office to include Outlook, Excel, Word & Power Point
• Ability to create and prepare concise and accurate reports and correspondence in a timely manner
• Strong skills in critical thinking and problem solving

Education

• Minimum Required: 
  • Bachelor's Degree in Project Management Administration and other related fields or equivalent experience

• Preferr