Programs / Activities Director

The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living.  We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness.  

We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location.  Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter.  

Our culture statement gets right to the point: “As one we have fun and get it done!” Join our team today and experience the Village Way for yourself.

Job Summary:
The Programs/Activities Director assists in the long-term retention of club memberships by developing, implementing and managing member service programs and activities for existing member participation and to attract new members.

Summary of Essential Functions:

•  Organize special events and activities to Attract and Retain members by consistently providing excellent customer service.
•  Address any needs beyond programs for families, couples, and single members.
•  Oversee the adult and junior basketball leagues, clinics and lessons. Plan monthly court schedule.
•  Oversee the aquatics programming, swim lessons and swim team. Plan monthly pool schedule and master swim classes.
•  Develop, implement and grow participation in current and new programs such as: Troon Golf and summer golf league, hikes, triathlons (bike rides, track, and master swim), racquet sports (racquetball, squash, and liaison with tennis). Implement new programs as needed.
•  Approachable management style requiring supervising, training, and managing a staff. Planning, assigning and directing projects, appraising performance, and annual reviews.
•  Responsible for hiring, staffing, scheduling and training staff including swim instructors, swim coaches, basketball court supervisors and triathlon coordinator.
•  Prepare and manage departmental budget.
•  Works with all department heads in all aspects of the club and perform a weekly MOD (Manager on Duty) shift along with a once a month weekend MOD shift.
•  Place high emphasis on importance of the social element in the clubs. Planning and execution of monthly club events such as happy hours, cooking classes, golf clinics/outings, hikes, and other social events. Plan, budget and execute three major club parties annually.  Work with other Programs/Activities employees across the clubs to execute the annual employee party.
•  Collaborate with Group Exercise Directors to promote and assist in the annual Cycle for the Cure/Fitness for the Cure event held across all Village clubs. 
•  Oversee the Membership Integration Program by performing tasks such as: sending new member welcome emails detailing new member services and upcoming events. Partner with department heads to insure that new members are onboarded and involved. Run a monthly report to review new member usage and follow up if needed.
•  Performs other duties as assigned
  
  

Knowledge/Skills Required

• Bachelor’s Degree in Recreational management or equivalent years of experience.
• Possess a high attention to detail in order to manage and organize all club events and programs.
• Comfortable working in a fast paced environment where continuous improvement is expected.
• Ability to effectively delegate.

• Strong team building skills including ability to lead, train, cooperate and contribute as a team leader.
• Committed to learning, personal growth, and continual process improvement.
• Excellent analytical, organizational, interpersonal and communication skills
• Must be change adaptive, flexible, and empathetic.
• Demonstrate initiative to think, work, and make independent decisions.
• Willingness to "roll-up sleeves” and participate in programs and processes that support business initiatives.
• Proficiency in Microsoft Office Suites (Word, Excel, PowerPoint) and Outlook.
• Obtain CPR certi